Dementia Support Workers - Alzheimer's Society

The Dementia Support Team work for Alzheimer's Society, the leading charity uniting against dementia.

Updated:
28 February 2017
Location:
South East
Sectors:
Charity
Local Alliances:
Hampshire Dementia Action Alliance, Dementia Friendly Southampton (Southampton DAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our Dementia Support Workers work across Eastleigh, the New Forest and Southampton, with a dedicated member of staff for the city. They provide support for people living with dementia and their carers post diagnosis, and can help signpost to other services. They arrange home visits in order to ensure the right support is put in place for each person living with dementia and their carers. In addition they are available by phone for any queries clients and carers may have.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our Dementia Support team see lots of clients and ensure they deliver the best service possible in the available time.

Member website

www.alzheimers.org.uk

2. Actions

  • Awareness and understanding of dementia

    The Dementia Support Team all have an in-depth knowledge and understanding of dementia in its many forms, and use this to help people living with dementia and their carers receive the right support.

    The team will keep up to date with all developments in research and news concerning dementia to ensure the services they offer are the best possible.

    Status:
    Delivery
  • Provide information on other services available

    The Dementia Support team will keep up to date with other services in their area for people with dementia, so that they can signpost people with dementia and their carers to groups and other professionals that may help the person live well with the condition.

    Status:
    Delivery
  • User involvement

    The Dementia Support team strive to ensure the services they offer are tailored to each individual client and so feedback is key. They value any views from clients very highly and use these to inform future cases.

    Status:
    Delivery