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Charnwood Surgery

We would like to joint the Charnwood Dementia Action Alliance We are a small suburban surgery based in the village of Mountsorrel. With 2 GPs, 2 practice nurses, a healthcare assistant and an admin team. We work together as a healthcare team and are committed to ensuring that our patients receive a friendly, caring and accessible family health service We have a diverse patient population each with different healthcare needs, and we aim to provide a service that works for each of you. The main focus of our healthcare team is ensuring the good health and wellbeing of our patients and wherever possible to provide the right individualised care and treatment to maintain a good quality of life.

11 April 2019
East Midlands
Local Alliances:
Leicester, Leicestershire and Rutland Dementia Action Alliance , Charnwood Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

•Raising awareness and training staff, including PPG members to create a safer and supportive place to assist people living with dementia and improve a timely diagnosis of people with dementia. •We will also support carers and families by creating a safe place to visit for help.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

•Engagement of staff and time for training, due to different work patterns for admin and clinical personnel. •Identifying patients who provide care for someone with dementia •Costs associated to making the surgery more dementia friendly.

2. Actions

  • Improve our understanding of Dementia

    •The Practice Manager will arrange an awareness session with a Dementia Champion and encourage all staff and PPG members to attend to ensure a greater understanding of the condition and how we can help.


    2017 - First Quarter Update

    The doctors and all staff members attended a Dementia Friends session and found it to be a very valuable learning experience.

  • Support for carers of patients with dementia

    Patients with dementia will be invited to identify their main carers so that we can offer them carer support, an appointment at our carers clinic, regular health check and annual flu vaccination.  Advertise and promote any current activities by displaying posters / information in the waiting area within the surgery.  We will provide a link on Surgery’s website to allow people to find out more/ book onto Dementia Friends sessions for themselves.


    2017 - First Quarter Update

    New Member

  • To review our environment and consider how we can make it more dementia friendly

    •To gain an understanding of any environment changes, including signage that will be helpful for patients with dementia. •We will review our appointment system and use an Appointment Reminder system. We will encourage carers to attend appointments.


    2017 - First Quarter Update

    Met with Alzheimers Society to review signage.  

    Some appropriate signage has been put up on room doors.  Continue to review