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Moor News, Falmouth

6 November 2013
South West
Local Alliances:
Falmouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Lack of knowledge amongst our staff/community.

2. Actions

  • Moor News, Falmouth

    3.   Please give one or more actions you/your business/organisation/group will commit to take to overcome the difficulties described above?

    Training and awareness raising for 2 staff including use of the DAA 'How to Help' booklet.


    2015 - First Quarter Update

    New staff given FDAA booklet; copies always available

  • Signage

    We will seek advice and ensure our signs are clear and appropriately placed

  • Promote FDAA

    We will promote the work of the DAA by displaying Dementia Friendly Falmouth sticker