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Burgess Hill Town Council

Burgess Hill Town Council comprises of 18 elected councillors and 21 members of staff. The team is focused on the town community and towards maintaining Burgess Hill as an attractive and safe place to live, work and visit. Burgess Hill Town Council responds to a wide range of enquiries from the public each year at its town centre-based Help Point. It maintains the town’s public spaces to a high standard and provides grants and support to local voluntary and community groups. The Town Council also co-ordinates a wide range of community events and activities throughout the year such as the Summer Festival, Remembrance Day and the Christmas Light Switch-On.

13 February 2017
South East
Local Authorities
Local Alliances:
Burgess Hill Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Burgess Hill Town Council is committed to supporting the delivery of better outcomes for people with dementia and their carers in our local community. Dementia Friendly training has been provided for all members of staff at the Council and this training could also be offered to our Councillors as well. Some of our Councillors have already become Dementia Champions including Councillor Colin Holden and Councillor Anne Jones – who is the chairman of the Burgess Hill Dementia Alliance Steering Group. 

Information and support for people living with dementia and carers of people living with dementia is available at the Town Council Help Point and Tourist Information Centre. This information can be found on our noticeboards or from our trained Help Point staff. We also stock support information leaflets and raise awareness via regular articles in the Town Council magazine – ‘About Town’ and on our website. 

The Town Council provides a venue free of charge which is used for meetings held by the Burgess Hill Dementia Alliance Steering Group and a member of the Council staff takes and circulates the minutes of the Burgess Hill Dementia Alliance Steering Group meetings. Community grants are available for existing and new dementia groups in Burgess Hill and the Council is working with the local shops, churches and community groups in supporting the development of Dementia Cafés and other initiatives in the town.

Burgess Hill Town Council is involved with organising free annual Pamper Days for Carers which are attended by carers of people living with dementia. The Town Council is also involved in organising free Young Carers events which include fun days and outings. These are open to young carers who are living with a family member who has dementia

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Limited budgets and stretched resources make it challenging to deliver these outcomes. It is also difficult to make an ongoing commitment to dementia awareness so that skills and knowledge are not lost with staff turnover.

It is challenging to successfully raise public and professional awareness of dementia across the town and even more of a challenge to sustain levels of interest and engagement. We must ensure that dementia remains a high priority within the competing local health economy.

Member website


2. Actions

  • Promoting a Dementia Friendly Community

    Promoting and publicising businesses which are dementia friendly through the council website listings to ensure those affected by dementia are aware of shops and services that are accommodating of their needs.