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Tesco superstore Ramsey 5292

We are dedicated to making shopping experience's as pleasurable and easy as possible for all our customers, It has come to our notice that Alzheimer's and dementia are in fact more wide spread than we had realised and here at Ramsey we are helping these customers and other disadvantaged customers in their daily tasks such as shopping by providing dementia friends a slow/ relaxed lane and staff that want to help.

8 February 2017
East of England
Businesses and shops
Local Alliances:
Huntingdonshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are currently putting in place a slow lane into the majority of our stores in order to help, at present these lanes will be introduced on certain times and days .

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We have had a great response so far in our involvement with becoming more dementia friendly. Although it is early days for us, we hope that we can expand on how many days and times our slow lane is available, and roll out Dementia Friends to more staff gradually. 

2. Actions

  • Present at Hunts DAA meeting

    Presenting what Tesco stores in Ramsey and Huntingdon do for people with dementia at a Huntingdonshire Dementia Action Alliance meeting in 2017.

  • Rolling out Dementia Friends to staff

    This will be a gradual process as there are a lot of staff in store who work different shift patterns. Beginning with security staff, fire marshalls and cashiers, we aim to roll out Dementia Friends gradually to all staff in store.

    Being implemented