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Wareham Surgery

GP Surgery

Updated:
19 September 2017
Location:
South West
Sectors:
Health
Local Alliances:
Wareham. Dementia Friendly Purbeck, A Dementia Friendly Community

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are active in identifying and supporting patients with memory problems using memory assessment tools, and referring patients to Memory Support Services, as appropriate. The aim is for early diagnosis to ensure patients and their carers get the best support available to them.

We work closely with the local Memory Support and Advisory Service and are in the process of setting up bi-monthly clinics to offer support for dementia patients and their carers pre- and post-diagnosis.

We plan to have regular dementia updates for staff working in the surgery to raise awareness of dementia and to endeavour to meet the needs of dementia patients and their carers.

We have a “carer lead” role to help identify and support carers, we also have a social worker who attends the surgery once a week – patients and carers can self-refer or can be referred by any member of the staff.

We offer annual dementia reviews with a GP.

 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We face several challenges in trying to deliver the outcomes.  We have an increasing list size due to ongoing local housing developments that have resulted in an increase in our practice population.  We have a higher than average over 65 practice population and this is set to increase with the development of retirement housing.

We are accommodated in an ageing health centre that lacks space and there is great demand on GP appointments.  Additionally with the Government focus on providing extended access beyond the core hours, scheduling training sessions for all staff to attend is problematic.

Being able to access appropriate and timely social care can be a challenge.

2. Actions

  • Memory Support Clinics

    Set up regular clinics run by the local Memory Support Advisory Service for patients with dementia and their carers.

    Status:
    Being implemented
  • Ensure all patients with dementia have carers identified on their record

    Tag records of patients with dementia who do not have a carer recorded on their record to alert the staff member to seek the information.

    Status:
    Being implemented
  • Carer information on referral letters

    Work out a process to ensure that carer's details are included on referral letters of dementia patients to enable them to receive information about forthcoming appointments. This should improve the care of the patient as well as reducing missed appointments.

    Status:
    Planning