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Changes Health & Wellbeing, Stoke-on-Trent

We are a user-led social enterprise which aims to promote recovery, wellness and social inclusion for those in mental distress. We provide both open-ended peer-support, and set psycho-education workshops, and volunteering opportunities. Our user base is from across all communities, and aged 8 upwards.

13 January 2017
West Midlands
Community organisations, Health
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Changes recognises the impact that dementia is having on the lives of individuals and their families which, in turn, can impact other areas of mental health. We will endeavour to begin a conversation with our service users about the impact of dementia and what actions they would like to see.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time constraints and similar pressures will play a role in challenging us to implement these actions and to continue them. However, with the support of the Board and Senior Managers, we will drive these actions forward to make our organisation more dementia friendly.

Member website


2. Actions

  • Requesting of information

    Request an Alzheimer’s Society guide, and share with all staff and volunteers.


    2017 - First Quarter Update

    New member

  • Training for Staff and Volunteers

    Provide training to all staff and volunteers, especially those that are customer facing, regarding dementia and, in particular, the language surrounding dementia, using the DEEP guide.


    2017 - First Quarter Update

    New member

  • Passing it on

    Spread the word about DAA among partners and other contacts.


    2017 - First Quarter Update

    New member