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The Good Care Group

The Good Care group has achieved a CQC outstanding rating for its homecare services that allow people to live well in the comfort and familiarity of their own homes. Its highly trained, employed professional carers provide specialist care and support including 24-live in care and a respite service.

Updated:
13 December 2019
Location:
London
Sectors:
Care
Local Alliances:
Chichester Dementia Action Alliance, Kingston Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Antipsychotic usage is down to under 4% in our clients. Through our holistic nurse led specialist dementia service we are able to show now that we can reduce unusual and challenging behaviours in clients with dementia by 80% over 12 months through developing empathic communitcation techniques and delivering one to one personalised care built around the individual. We have developed a service for people with young onset dementia, working closely with their families and adopting a relational approach to care, led by our Consultant Admiral nurse. We achieved an outstanding rating from CQC- somthing only 1% of providers attain, and our approach to supporting people with dementia was particulalrly noted. We respond quickly to changing needs and risks, avoiding unnecessary hospital admissions, falls and over medication. We have reviewed our carer offer and developed new performance related bands of pay which reward skill and expereince. Our carer retention is improved; we only hire 5% of applicants and work closely supporting carers to ensure continuity and a skilled engaged workforce for our clients. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

A campaign to support earlier indentification and treatment of urinary tract infections to keep people well at home and avoid unnecessary hospital admissions.

A review of falls risks and development of a falls management tool kit to help managers and carers reduce the risk of falling in people with dementia.

A more clinical service, working closely with NHS and private clinicians to offer a more holistic and joined up service which meets medical as well as social care needs. Particularly focussing on excellent in home palliative care for people with dementia.

Member website

www.thegoodcaregroup.com

2. Actions

  • Action 1 Early indentification

    A campaign to support ealier indentification and treatment of urinary tract infections to keep people well at home and avoid uneccesary hospital admissions.

    Status:
    Being implemented
  • Action 2 Review tool kit for managers and carers

    We will review of risks and development of a flls management tool kit to help managers and carers to reduce the risk of falling in people with dementia.

    Status:
    Being implemented
  • Action 3 Implementing holistic approach

    We are implimenting a more clinical service, working closely with NHS and private clinicians to offer a more holistic and joined up service which meets medical as well as social care needs. Particularly focussing on excellent in home palliative care for people with dementia.

    Status:
    Being implemented
  • Testimonial

    TGCG is made up of passionate, driven people who are committed to changing the provision of care to older people, enabling as many as possible to stay in their own homes. 

    Status:
    Being implemented
  • The Good Care Group

    Testimonial

    TGCG is made up of passionate, driven people who are committed to changing the provision of care to older people, enabling as many as possible to stay in their own homes

     

    Status:

    2017 - Third Quarter Update

    new action

  • Home focus

    We are a option for people wanting to stay at home, we will have a more clinical service, working closely with NHS and private clinicians to offer a more holistic and joined up service which meets medical as well as social care needs. Particularly focussing on excellence in home palliative care for people with dementia. 

    Status:

    2017 - Third Quarter Update

    new member action

  • Risk assessment for falls

    We are doing a review of falls risks and development of a falls management tool kit to help managers and carers reduce the risk of falling in people with dementia

    Status:

    2017 - Third Quarter Update

    new member action

  • Early diagnosis

    We are supporting a campaign to support earlier identification and diagnosis especially treatment of urinary tract infections to keep people well at home and avoid unnecessary hospital admissions 

    Status:
    Being implemented

    2017 - Third Quarter Update

    new action