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Amberley Museum & Heritage Centre

A heritage museum and centre, with crafts people in site, together with exhibits of yesteryear. Set in 36 acres with over 40 different exhibits and buidlings, with running buses and trains.

12 March 2021
South East
Charity, Children Young People and Students, Education Sector, Hospices, Schools, Social Care, Voluntary, Voluntary Sector
Local Alliances:
Horsham District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Heritage Museum with a high percentage of older visitors, seeking to improve and enhance our visitor experience.  Enabling people affected by to navigate and understand our exhibits and facilities, with reminiscence sessions using our own loan boxes and artifacts. To this end we are planning to offer Dementia Friends Information Sessions and Dementia Friend Champion opportunities to as many staff, volunteers and guides as possible.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are a large site with many different areas to cover.  We have a large number of volunteers needing different contact methods and staff timing needed to facilitate training.

Adapting our buildings and surroundings to a more dementia friendly place to visit. 

Member website


2. Actions

  • Dementia Training

    To undertake Dementia Champion Training by Key Members of Staff to then enable training to other members of staff and volunteers.

  • Adapting site and facilities for Dementia Visitors

    Outline the needs for changes to be made around the site.

    Champion training will enable our staff to outline these needs in greater detail and then can be carried forward to the implentation stage of this action.