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Oldfield Surgery

Oldfield Surgery covers a population of around 10,900 patients who live in and around Bath. The surgery has four partners who run the practice and provide primary care services. Oldfield Surgery is keen to enhance the care of dementia patients where possible with the support of the DAA

13 January 2017
South West
Children Young People and Students, Health, Medical, Research Sector
Local Alliances:
Bath & North East Somerset

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Making the surgery more dementia friendly where possible will aid our patients and their carers to navigate in a dementia friendly environment.

All staff are going to have training to become dementia friends which will aid the help and support they can give to dementia patients and their carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Being a small organisation funds are limited so adjustments will be made on an ongoing basis when any referbishment takes place. Working with the local DAA will help highlight issues of concers for patient with dementia and their carers.

2. Actions

  • Painting

    The surgery waiting area and enterance will be painted in separate colours to help people with dementia to navigate the surgery.

    Being implemented
  • Staff training

    All staff at Oldfield Surgery will be trained to become dementia friends this will allow them to understand dementia and help patients with dementia and their carers while they attend the surgery. There is now a carers notice board that has information on local events for dementia patients and their carers in the main waiting area of the surgery which is updated by a member of the Oldfield Surgery reception team.

    Being implemented
  • Practice Manager joining DAA

    The practice manager of Oldfield Surgery has joined the local DAA group in  Bath. She attends meetings to discuss how best to ensure information and sign posting for dementia  patients and their carers at the surgery. She is part of a network of 26 surgeries in Bath and can spread relevant information onto other GP surgeries if needed.