Arrow Cars

We are a private hire taxi company based in Leeds. We transport the general public and vulnerable children and adults.

3 August 2017
Yorkshire and Humber
Transport Sector
Local Alliances:
Leeds Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a transport company who manages travel for all, it is important that we work with dementia friendly Leeds. and drivers.

We will work with our dementia action alliance contact to understand the specific requirements of passengers with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

I am sure we will encounter difficulties and raising awareness amongst drivers may be difficult due to varying work shift patterns. It is important that we work with Leeds DAA to ensure we have the best possible education for our drivers.

2. Actions

  • To understand dementia

    We will work with the DA Alliance to educate arrow drivers, to understand all aspects of dementia and to learn how to deal with it  well whilst transporting passengers with dementia.  

  • To create workshops with Leeds Dementia Action Alliance

    We will organise workshops with Arrow Drivers with help from DAA, to learn about the effects of dementia.

  • Promoting dementia awareness

    We will promote dementia awareness and dementia friendly both through our business and our drivers

    Being implemented