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The Budshead Medical Practice

The organisation is a busy general practice covering an area within the PL5 area of Plymouth which is in the north of the city. We currently have around 6,500 patients across the area. We have a multi-disciplinary team of GPs, nurses, HCAs and a supporting team of administrators. We are also supported by a team of DNs, HVs and midwife.

16 December 2016
Local Alliances:
Plymouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Currently, not all the staff on the team are aware of dementia and the best approach to take for patients with dementia. We will organise a dementia awareness session which will develop the team's knowledge and help them to provide a better service to the patients.

We will undertake an environmental assessment of the practice to ensure that our facilities meet the needs of patients with dementia.

Whenever possible we will send a representative to the Plymouth Dementia Action Alliance meetings to network with other organisations to see if they have any learning outcomes that could be implemented in the practice.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges are as follows:

Lack of knowledge of current staff (so learning and guidance needed)

Limited budget which could limit any major changes

Time pressure on staff for training

Add dementia awareness sessions to staff induction list

2. Actions

  • To improve awareness of dementia across the whole team and the practice including the Patient Participation Group.

    All front line staff will attend a dementia awareness session. This includes GPs, admin, nurses etc. Details will also be given of available e-learning resources: www.scie.org.uk/publications/elearning and staff will be encouraged to access the dementia module on blue stream training.

    We will advertise public awareness sessions in the practice.

    We will display relevant dementia-related literature and posters in the waiting room.

    We will publish information on the practice website to encourage patients to attend for screening.

    We will offer carers' health checks.

  • To ensure clinicians are aware of/trained in the latest guidelines.

    The surgery will identify any gaps in the clinical staff's knowledge of dementia and training will be arranged through Claire Puckey (Dementia Friendly City Coordinator, Plymouth City Council) and Rachel Silcock (Commissioning Officer, Plymouth City Council).

  • To ensure that the environment action plan is acted upon and the practice becomes dementia friendly

    The practice will receive a copy of the assessment which can then be implemented as far as possible. We will make service users aware of Carer's Hub, Age UK etc.

    Being implemented