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Kerseys

We are a firm of solicitors in Ipswich offering legal services to private individuals, businesses and organisations. We have about 50 staff and partners.

Updated:
28 November 2016
Location:
East of England
Sectors:
Legal
Local Alliances:
Ipswich Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our managing partner has attended 2 Dementia Friend sessions, one of which was organised at Kerseys.  9 of our staff attended, representing our different Departments and Reception.  These will be feeding back their knowledge, both formally in Department meetings and also informally to their colleagues.

We are a service industry embeded in the local community.  We deal with people living with dementia as a client group in our Private Client, especially in relation to attorneyships, deputyships and testamentary capacity issues.  We support our clients in this group, as well as their family members, both in the office and in home visits.  In addition, as a service industry, any one of our clients could have dementia and now have increased awareness of this through the training sessions, as well as techniques for obtaining and executing their instructions more efficiently. 

We have a fully disabled friendly access to our premises in Ipswich and around our premises.  We are based in the Town Centre.  We have carried out a check and there are no physical barriers in our premises which would head access by those living with dementia

We have lots of explanatory information for our clients, as well as TV in reception with some simple messages and films as well as more complex material.

We have very deep and broad networks in our community, as well known for our charitable support,  and our weight in these ways will assist in making our town a dementia friendly town

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

From the point of view of our organisation, the challenges are not so huge as we do not have to change our premises, and we are used to dealing with the different demands of clients, including vulnerable clients, as well as having specific expertise in our Private Client Department. We are also a business which is small enough to adapt and react quickly but big enough to have a broader effect in the community.   What we have now is more awareness which will raise recognition of undeclared dementia conditions in particular: what to look for and how to react.

In respect of the community as a whole however there are very considerable challenges.  Firstly, as longevity increases, dementia rates will grow.  Secondly, family networks are often not as strong as in the past.  Thirdly, there are resource restrictions which appear to be getting still tighter and spread thinner (partly as a consequence of the first two points). 

Member website

www.kerseys.co.uk

2. Actions

  • To be an Active Member of IDAA

    To join IDAA and take on an active role in helping support Ipswich in becoming a Dementia Friendly Town

    Status:
    Being implemented
  • To become Dementia Friends

    Our Managing Partner has successfully completed two different training sessions. 8 of our staff also attended one session, including our Reception, where clients/potential clients living with dementia are likely to be first met by us.  We will use the knowledge gained to dessiminate dementia awareness through our Departments and promote IDAA

    Status:
    Being implemented
  • Our Departments to consider dementia awareness issues relevant to their individual work

    Department meetings take place once a month.  Each Department has been tasked to get feedback from those who attended the training and to discuss any issues arising for their work

    Status:
    Being implemented