We are a Domiciliary Care Company, providing care for people in Bath and North East Somerset. We support many people living with Dementia, and other long term conditions.
- 28 December 2016
- South West
- Care, Domiciliary Care, Health, Local Authorities, Social Care
- Local Alliances:
- Bath & North East Somerset
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
During the referral, assessment and care delivery process, we work to support the person living with Dementia and their families, in a way that is appropriate for them, offering them the choice and control over their decisions. We act as a signposting service for clients and their carers, as well as providing support in people's homes. We work in accordance with the Mental Capacity Act, 2005 and this enables us to support people with their best interests at the centre of any decision making. We provide Dementia training for all of our Care Workers before they work independently with any clients. Care Workers are trained to pick up early signs of Dementia, so that we can help to obtain early diagnoses for people who may otherwise not receive adequate assistance in a timely manner.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
The majority of the care we provide is commissioned (by time) by the Local Authority or CCG, therefor we do not always have the amount of time we would like with all of our clients on a daily basis. Having said this, we have a team of Supervisors and Reablement Team Leaders who are not time restricted, and can act on any concerns reported in from the clients, care staff or carers.
Arrange Dementia Friends sessions for all staff.
We will liase with DAA to provide Dementia friends sessions for all staff. At the moment we provide Dementia training for Care Workers, however we will pledge to involve all non-frontline staff in the Dementia friends sessions too.
Support the DDA
We will let as many people as we can (service users, carers, other service providers, care staff, other health and social care proffesionals) know about the work the DAA does and the events they put on.
- Being implemented
We will contact DAA directly to provide better support for our clients living with Dementia.
When carrying out assessments, reviews and care planning - we will ask for support from Dementia professionals if we feel that we need to try something different to improve the quality of care we provide for individuals living with Dementia.