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Crondall New Surgery

We are a General Practice Surgery in the rural village of Crondall in Hampshire. We provide primary care to around 4900 patients in the local area. We support many patients living with Dementia.

8 December 2016
South East
Local Alliances:
Surrey Dementia Action Alliance, Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are currently involved in a project to improve our environment and clinical knowledge in dementia care. We have identified a practice lead and champion. We are providing training to all our staff including front-of-house on dealing with persons with dementia in the most appropriate way, and we have also involved our patient group/local community ambassadors in the project. We are working in partnership with local organisations, such as Hart Voluntary Action, national organisations, such as the Alzheimer's Society, and the CCG in order to achieve better ways of working and to ensure that the practice environment is dementia friendly with use of the Kings Fund Environmental Assessment Tool.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges will be organising and delivering training to all members of staff which is specific and appropriate. We are aiming to become certified as dementia friendly and there are key steps to follow which include assessing the environment and making adaptations where required, appointing a clinical lead, providing a meaningful health check and advice to patients and their carers who live with dementia, and providing learning to those affected in how to manage their illness.

2. Actions