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Somerset Care

We are a not-for-profit company set up in 1991. We provide community care and support across Wiltshire as part of the Wiltshire Council's H2L@h contract. We support people with every part of daily living to help them remain as independent as possible in their own home.

30 August 2017
South West
Social Care, Domiciliary Care
Local Alliances:
Westbury Community Area Dementia Action Alliance, Bath & North East Somerset, Melksham Community Area

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Dementia affects so many people that we work with and it can be hard for everyone involved, not just the person living with Dementia. Being a DAA member will help us make positive links with others working to improve people's lives.

Working in partnership will help local people better understand Dementia and the effects it has on people by raising awareness. Our aim is to be part of a group which can make life easier for people and their loved ones and reach as many people as possible.

Working with our customers we often get feedback from them or their family about the real difference we have made. It is often the small things that we take for granted. Our staff are well trained and supported, but can't be there all the time. So we hope to help family, friends and communities to get support they need to care for people living with Dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We hope to review the effectiveness of our actions by listening to and responding to feedback from our customers and by working with our local partners and responding to there comments.

Member website


2. Actions

  • Dementia Friends

    We run regular Dementia Friends sessions as part of induction programme for new staff. We will open those sessions up to the Melksham Community Area Dementia Awareness Raising Action Group for any small businesses or individuals wishing to become Dementia Friends.


    2016 - Fourth Quarter Update


  • Quality Care

    We will continue to invest in training and support for our Dementia care team helping them to support people living with Dementia to stay at home for as long as possible. 


    2016 - Fourth Quarter Update


  • Awareness and Understanding

    We will offer support to those who need us including family and friends of people living with Dementia. We will help them understand and cope with what is happening as best we can. 


    2016 - Fourth Quarter Update