1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Dementia affects so many people that we work with and it can be hard for everyone involved, not just the person living with Dementia. Being a DAA member will help us make positive links with others working to improve people's lives.

Working in partnership will help local people better understand Dementia and the effects it has on people by raising awareness. Our aim is to be part of a group which can make life easier for people and their loved ones and reach as many people as possible.

Working with our customers we often get feedback from them or their family about the real difference we have made. It is often the small things that we take for granted. Our staff are well trained and supported, but can't be there all the time. So we hope to help family, friends and communities to get support they need to care for people living with Dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We hope to review the effectiveness of our actions by listening to and responding to feedback from our customers and by working with our local partners and responding to there comments.

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