Stoneham Lane Surgery

Stoneham Lane Surgery existed in Swaythling, Southampton for over 80 years, serving the local communities and coping with the challenges of the NHS General Practice, from patient demographic changes, through medical advances in diagnosis and treatment, to the continuous political change affecting this important service.This surgery serves the north population of Southampton with an increasing list size of 6900. A large section of our patient list are over 65 years old, which has a big impact on the workload, with complex care needs, including social care needs, complicated medical problems, polypharmacy and palliative care

27 February 2017
South East
Health, Medical
Local Alliances:
Hampshire Dementia Action Alliance, Dementia Friendly Southampton (Southampton DAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Stoneham Lane Surgery is committed to offering personalised care to their patients living with dementia and their friends and families. The surgery has signed up to be a dementia friendly surgery and is undertaking the steps of iSPACE assisted by the Wessex Academic Health Science Network.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Within the constraints of a busy general practice with increasing demand and static resources it can be difficult to give people and their carers the time they need. We endeavour to address this through employing over 75 specialist nurse practitioners and having annual reviews with each patient. We plan to offer flu vaccines and health checks to our registered carers. Dr Robinson is the Lead GP for Mental health and overseas the application of the NICE guidance CG42. The surgery has information about local services including services for carers and dementia readily available in the waiting area.

2. Actions

  • Complete actions within iSPACE

    Working with Wessex AHSN the surgery team is undertaking the actions listed in iSPACE This include staff training, antipsychotic audit, data cleansing, linking with loacl agencies involved in dementia and doing the Kings Fund (Is your health centre dementia friendly audit)

  • Action to make the physical enviroment dementia friendly

    Implement the findings from the audit of the surgery building

    Plan to advertise in the surgery newsletter progress on actions

    To purchase new signage to assist patients with orientation


  • Staff training and awareness

    Ensure that all staff have a basic awareness of dementia through tier 1 training. Training has recently been delivered to the current practice team As new staff join the surgery part of their induction will involve them having Tier 1 dementia awareness training. For the clinicans they will have Tier 2 training. Refresher training will be delivered every 2 years