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Gotelee Solicitors

Gotelee is a leading firm of solicitors in Suffolk. We offer a full range of legal services for personal and business needs. We have offices in Ipswich, Hadleigh, Felixstowe, Melton & Woodbridge. Formerly Gotelee & Goldsmith, the firm was established in 1880 and has a reputation for its professional work and its personal approach with clients. A broad span of clients ranges from private individuals and families to companies and local authorities. Individual lawyers specialise, and with each of its lawyers focused on specific legal disciplines, the team at Gotelee Solicitors is able to meet the wide ranging legal needs of its clients

Updated:
3 November 2016
Location:
East of England
Sectors:
Legal
Local Alliances:
Hadleigh Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

At Gotelee we build relationships for life. You may have relatives who can no longer take care of themselves, or you may simply wish to plan ahead.

 Our lawyers are considerate and worldly wise when advising mature and discerning clients at any stage of their lives. We value all our clients and wish to ensure they have all the support they and their family need.

 

We work hard to make sure both our service and offices are tailored to those who may have mobility problems. We are happy to visit clients at home, hospital or at their residential home. Our offices in Ipswich, Hadleigh, Melton, Woodbridge and Felixstowe all have ground floor meeting rooms, ramps and convenient parking.

 We offer elderly client advise on many subjects including:

Advanced Decisions/Living Wills

Capital Gains Tax

Continuing Care

Court of Protection and Deputyship

Inheritance Tax

Residential, Nursing and Home Care Fees

Making a will

Power of Attorney

Probate

Trust and Tax

Equity Release

Gifts of Property

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Fundamentally, the challenge is to share the right information to clients, their families and their carers that being proactive and taking advice at the earliest opportunity is best. Ensuring that all members of our team have a good understanding of dementia is key. Ensuring that our office environment is dementia friendly removes barriers. Ensuring that our written materials share the information that is needed to make decisions.  

Member website

www.gotelee.co.uk

2. Actions

  • Improve staff awareness and understanding

    We aim to have all staff at our Hadleigh office complete a dementia friends information session to increase their understanding of dementia and how it may affect our clients to enable us to ensure the right support it in place to make decisions.  

    Status:
    Planning

    2016 - Fourth Quarter Update

    New Member 

  • Communicate Clearly and Effectively

    Understanding the early signs of dementia will ensure that we communicate clearly and effectively with our clients, in a face to face environment but also giving them the right information to take away to enable them to make informed decisions.

     We will prepare a policy to confirm that people living with dementia will receive a fixed-fee (not timed) initial consultation about legal issues relating to dementia. The fact that this is not time limited is important and will allow the person living with dementia to take in the information at their own pace and to ensure that they are not penalised in respect of cost as a result of this. It will also relieve the cost pressure of dealing with legal issues.

    Status:
    Being implemented

    2016 - Fourth Quarter Update

    New Member

  • To implement informal advice clinics for people living with dementia and carers

    The aim is to establish informal clinics for people living with dementia and their carers, in a place where they would normally attend such as an activity or support group. This will relieve the stress and anxiety of seeing a solicitor in the formal office setting. It will also negate the cost of obtaining advice about what considerations need to be taken in respect of their diagnosis.

    Status:
    Planning

    2016 - Fourth Quarter Update

    New Member

  • To support the work of the Hadleigh Dementia Action Alliance

    By signing up to the Hadleigh Dementia Action Alliance Gotelee Solicitors will support the Alliance by displaying a dementia friendly sign in our reception.  

    Status:
    Being implemented

    2016 - Fourth Quarter Update

    New Member