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Better Hearing Clinic

Better Hearing Clinic offers assessments, support and solutions for those affected by hearing loss in a care environment. Providing help and choices for those affected by Dementia and other similar conditions which makes communication challenging. We provide training to Care Home staff, friends and families in hearing aid maintenance as well as effective communication with those in their care. The Better Hearing Clinic provides mobile services in the North West, be it at home or in residence.

23 January 2017
North West
Care, Domiciliary Care, Health, Retail
Local Alliances:
Bury Dementia Action Alliance, Bolton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

For patients who have Dementia it is important to ensure that their hearing levels are not below where they should be to hear clearly. We aim to highlight that communication issues need to be addressed from the ears to the brain in that direction.

Physically checking the ears for blockage, ensuring hearing aids are working and then testing the hearing to keep prescriptions up to date is vital.  

Working through training in care homes, promoting better hearing in the community and providing assessments of individuals enables us to help ensure patients have support for their hearing, that helps them live life to it's full potential.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

One of the main challenges faced is communication with care home managers and encouraging them to take up the opportunity to have their staff trained.

From speaking to some care homes it has become apparent there can be an unwillingness to take advantage of the information available, sometimes feeling they have no need for training, assuming their residents hear okay, lack of interest or simply don't have the time.

2. Actions

  • Supporting those in care to hear better

    The mission of Better Hearing Ltd. is to make a positive difference to the lives of people that need and want to improve or protect their hearing.

    We know that symptoms of Dementia and Hearing Loss can be very similar. Hearing we can usually do some thing about and it is around this that I am committed to taking positive action.

    We provide domiciliary visits with high quality service. Once we have permission in the care home we check residents ears for blockages and take action when it is agreed to clear blockages and repair/service hearing aids.

    Being implemented

    2016 - Fourth Quarter Update

    November 2016 - new member 

    2016 - Fourth Quarter Update

    November 2016 - new member 

  • Training of care staff in maintenance of hearing aids and communication with hearing

    At Better Hearing Ltd. we offer and provide training to care staff including home managers. If residents have better hearing especially those with Dementia the probability of better communication is increased significantly.

    If carers are able to identify and correct faults with hearing aids as and when they occur it would make a huge difference in the quality of communication the resident will experience. If this does not happen the symptoms of Dementia may be exaggerated as the residents hearing deteriorates.

    The 45 minute training sessions include a discussion on Hearing Loss symptoms and Dementia and are designed for small groups. I use real working hearing aids to provide hands on guidance, so when a residents hearing aid stops working the care staff can deal with it confidently and take appropriate action.

    Being implemented

    2016 - Fourth Quarter Update

    November 2016 - new member 

  • Dementia and Hearing Loss talks and presentations

    I am available to present talks on Hearing Loss and Dementia. The target audience being care staff, residents, families and friends.

    In the talks I will cover the latest findings and theories, testing for Dementia and the affect the level of hearing can have on the results. We will also cover the effect of cognitive ability in the area of language and deprivation of hearing, and the similarities with dementia and the different forms of dementia.

    The emphasis is to generate an awareness of an ears to brain approach. Ears to hear better - clear of blockage and assisted with amplification- and eyes to see better - as we lose hearing we rely on what we see to communicate. Understanding communication is the brains processing of what it hears and sees.


    2016 - Fourth Quarter Update

    November 2016 - new member

  • One stop Website HAD (Hearing and Dementia)

    My intention is to create a website with links to  as much information as possible that relates to Hearing Loss and Dementia.

    The objective would be a one stop website where those affected by Dementia, Clinicians, Academics and any other interested parties can find information and links related to Hearing and Dementia.

    Of importance is the audiometric testing of those with Dementia, techniques and considerations. How hearing Loss affects testing for dementia. Assistive communication devices to aid those with hearing loss and dementia. Support and positive advice for those with dementia. A moderated blog to share experiances, which may be of benefit to others

    www.hearinganddementia.info has been registered. A website needs still to be designed.