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Heart Medical

Heart Medical is divided into three clear entities: - Ambulance Services Department - providing Patient Transport, Urgent Care and Emergency ambulances to wide range of clients from the NHS, Private Sector and Private Individuals. - Training Services Department - providing training in Safeguarding, Health & Safety, First Aid and Ambulance Qualifications to workplaces and individuals. - Event Services Department - providing First Aiders, EMTs, Paramedics, Nurses and Doctors to public events around the country.

25 April 2018
Yorkshire and Humber
Care, Education Sector, Emergency Services Sector, Health, Medical, Transport Sector
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, Sheffield Dementia Action Alliance, Bradford District Dementia Action Alliance, Leeds Dementia Action Alliance, North East Lincolnshire Dementia Action Alliance, Barnsley Dementia Action Alliance, Wakefield and Five Towns Dementia Action Alliance, Rotherham Dementia Action Alliance, North Lincolnshire Dementia Action Alliance, Kirklees Dementia Action Alliance, Doncaster Dementia Action Alliance, Hull Dementia Action Alliance , Harrogate and Rural District Dementia Action Alliance, Calderdale Dementia Action Alliance, East Riding Dementia Action Alliance, Scarborough Dementia Action Alliance, Hambleton Dementia Action Alliance, Settle Dementia Action Alliance, Whitby DAA Collaborative, Ryedale Dementia Action Alliance, Richmondshire Dementia Action Alliance, Skipton & South Craven Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Heart Medical are committed to making a percentage of its staff Dementia Friends Champions. This will allow Dementia Information Sessions to be included in all staff inductions and update sessions in addition to offering pubic information sessions.

The aim is to make any care delivered by Heart Medical employees to people living with dementia as understanding and supportive as possible.

Heart Medical want to raise awareness of dementia within the healthcare industry as well as in local communities.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Releasing staff from operational suties to become champions and deliver public information sessions may be a challenge. 

Member website


2. Actions

  • Deliver Dementia Information Sessions to all Employees

    All new employees will undertake dementia awareness training as part of their induction. 

    All existing employees will receive this as part of their mandatory training. 

    As our employees often meet people in already stressful situations, understanding how people living with dementia may feel or act should prevent any unnecessary additional stress. 


    2018 - First Quarter Update

    Dementia Friends Information Sessions are now delivered alongside Safeguarding training. 

  • Offer Public Dementia Information Sessions

    Heart Medical plan to offer Dementia Information Sessions to local and partner businesses and local communities to raise awareness and hopefully improve experiences for those living with dementia.


    2018 - First Quarter Update

    We have continued providing information sessions to local companies, schools and groups and signed up over 200 new Dementia Friends. 

  • Dementia Friends Champions

    Create more Dementia Friends Champions within the workforce to allow delivery of additional poublic Information Sessions.