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Colchester Borough Homes

Colchester Borough Homes is a company set up by Colchester Borough Council. Part of the local business community since 2003, we are an award-winning organisation providing management and maintenance services to around 7,000 residential, commercial and public buildings in the local area, including the Council's housing stock, Colchester Castle and Colchester Town Hall. We offer a range of services to the private, public and non-profit sectors, including: • Buildings maintenance, renovations, refurbishments and repairs • Lettings, tenancy management and income collection • Housing options and advice • Asset management • Facilities management • Health & safety • Construction projects • Energy efficiency

27 September 2017
East of England
Housing Sector
Local Alliances:
Colchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

CBH’s aim is to create a more dementia friendly community. We are committed to raising awareness with our staff and our residents about dementia. We have sought board approval and are in the process of rolling out dementia friend awareness sessions to all our staff. We recognise that many people are affected by dementia. We will arrange a number of awareness sessions for our tenants who live in our sheltered housing schemes. We recognise that dementia is not exclusive to age or tenure type and our aim is to raise awareness to support those who are living with dementia as well as their carer’s and families. We will review our buildings and shared public areas to ensure that they are more dementia friendly.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges which may have an impact on our goals are:

Due to range of staff in differing locations & the number of staff involved it will take time for all staff to attend an awareness sessionThe awareness session need to be run by appropriate trainersWe will need to tailor sessions to ensure all learning styles are catered forChanges to public areas in which our customers attend are shared spaces and therefore this will need to be reviewed in partnership with other organisationsFunding may be a challenge to make alterations to building design


Member website


2. Actions

  • Support partnership working that focuses on dementia

    We will promote membership of the DAA with partner organisations

    We will work promote the work of the DAA through our customer publications - Housing news and Views, social media and our website


    2016 - Fourth Quarter Update

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