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Lifeline - Rotherham

Established in 1971, Lifeline is a registered Charity with forty years experience of managing drug and alcohol services. Lifeline currently provides a diverse range of services including recovery and peer mentoring, harm minimization, day programmes, prescribing and shared care, community detoxification services, criminal justice and prison initiatives, family work and services for young people. Geographically our services are spread across Yorkshire, the North East, the North West, London and the Midlands, working within diverse towns, cities and villages. Currently delivering around 75 services or contracts, we support a workforce of 692 staff, over 250 volunteers, and increasing numbers of peer mentors. Our income is generated via grants and local contracts and a variety of small local or specialist scheme funds. Lifeline works closely with communities and localities, and produces educative and digital material designed to encourage access to help. We also work to educate professionals in allied sectors and the general public on substance misuse. Our Mission ‘We work with individuals, families and communities both to prevent and reduce harm, to promote recovery, and to challenge the inequalities linked to alcohol and drug misuse’. Our Vision ‘To provide alcohol and drug services that we are proud of; services that value people and achieve change’. Our values Improving Lives: we believe in real and sustained change for individuals, families and communities. We build change through responsive local services, where every engagement counts towards a meaningful individual recovery experience. Effective Engagement: we are connected to our stakeholders. We listen and respond to our beneficiaries, partners, communities and workforce in order to continually improve services, experiences and outcomes. Exceeding Expectations: we have high expectations of what our beneficiaries and workforce can achieve together. We demonstrate this commitment through our work on customer service, diversity, leadership, and performance Maintaining Integrity: we are honest and realistic about the multiple issues that contribute to alcohol and drug misuse. This pragmatic and understanding approach helps us in our work to overcome these challenges and develop practical solutions together.

26 October 2016
Yorkshire and Humber
Voluntary Sector
Local Alliances:
Rotherham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We understand that two thirds of people with Dementia live in the community and that the numbers are increasing.

It is important for people to feel safe and welcome in the community we can help this happen by being understanding and learning more about the difficulties a person with dementia might experience.

Dementia can be caused by alcohol abuse and we could see increasing numbers of people affected using our services .

In addition there are always complications for service users who are alcoholics who develop dementia as services become harder to engage with .

Alcohol may be something turned to during a time of carer stress and we can offer support and guidance linked to this.  


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We need to ensure our teams are equipped with the information needed to deal with service users affected by dementia .

Our service is developing and growing and we need to ensure we keep dementia on our agenda for the coming years

2. Actions

  • Dementia Awareness /Dementia Friends

    We ensure all our team are signed up as dementia friends and  watch the dementia friends videos clips to gain more knowlege. We will in line with the requirments of our service developement, gain more in depth information and knowledge about dementia and arrange a full dementia awareness session.

  • Links to Local Alzheimers Society and signposting

    We would actively signpost to Alzheimers society and attend the memory cafes to rise awareness of our services and the risks contected to alcohol depenancy acknowledging the stress related issues when living with dementia and caring for a person with dementia.

  • Partnership with SYFR

    We acknowledge the increased risks of causing a house fire for people living with dementia and other of our services user group and we have become partners with SYFR and will make appropriate referrals to safe guard the people who come though our services