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Oak Tree Mobility

Oak Tree Mobility is the UKs leading supplier of adjustable beds and rise and recliner chairs,stairlifts and bathing aids.The companies ethos is to improve quality of life by providing home comfort solutions and service to aid independent living with honesty,integrity and outstanding customer care.

Updated:
21 January 2019
Location:
South West
Local Alliances:
Bristol Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Making all staff dementia aware throughout the company so that all communication either on the phone or face to face take account of the peoples needs and have a greater understanding of dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We will review the effects of our ongoing training by asking on our website and surveys .

Member website

www.oaktreemobility.co.uk

2. Actions

  • Arrange dementia awareness work place sessions

    Tony Hall has already held a freindly session with 42 members of staff on the 4th of August 2016 and a workshop for next years conference for all 42 reps.Review with customers to see inprovement along with adding logo to website and all litrituture.

    Status:
    Being implemented