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Woodroyd Medical Practice

We are a small GP surgery currently going through huge changes. We have begun the process of working in partnership with Tong Medical Practice and are working very hard on developing new strategies and procedures along the way. We are currently looking at our clinical team and expanding on this to improve patient experience, continuity and quality of care.

Updated:
10 October 2016
Local Alliances:
Bradford District Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We would like to increase understanding within the practice both within the clinical and administration teams.

We are looking to working towards a more proactive approach in facilitating timely diagnosis and support for people with dementia and can offer opportunistic assessment to patients who are “at risk” of dementia.

We also flag all our patients records on the dementia register so patients are easily identifiable as possibly requiring more support and assistance from both clinicians and when in contact with the administration staff.

We offer annual reviews to all our patients on our Dementia register.

We are looking at making some changes to the practice physical environment as are now aware through advice from the Dementia Action Alliance some small changes could be made to some of our signs as just one example with could have a major impact on improving accessibility for people with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are in a state of transition and have been understaffed in the clinical team for a period of time. This is now improving with new staff joining the team so hope to be more easily able to offer dementia reviews for our patients.

We have struggled to complete additional training on top of the mandatory however are now in a position where weekly clinical and admin meetings can take place. We plan to cover Dementia in our administration training and are aiming to improve staff knowledge as to how they can help and support patients with dementia.

We lacked knowledge on how to move forward so a meeting with Bev Fletcher to discuss what we can do to support our patients with dementia going forward has been arranged and all information will then be circulated amongst the clinical and administration teams.             

2. Actions

  • Improve our understanding of dementia

    Practice Manager will arrange training for our administration staff to give them a greater awareness and understanding of what they can do to assist our patients with dementia.

    Practice Manager will also make sure this is discussed in a clinical meeting to again raise awareness and ensure that any resources obtained and circulated.

    Status:
    Being implemented

    2016 - Fourth Quarter Update

    New Member

  • Make the [practice environment more dementia friendly.

    Practice Manager will arrange training for our administration staff to give them a greater awareness and understanding of what they can do to assist our patients with dementia.

    Practice Manager will also make sure this is discussed in a clinical meeting to again raise awareness and ensure that any resources obtained and circulated.

    Status:
    Planning

    2016 - Fourth Quarter Update

    New member

  • Develop a "Support for patients with dementia" policy.

    We are in the process of developing a practice policy to aid clinicians in supporting patients with dementia as guidance of our aims and what is expected from clinical and administration staff.

    Status:
    Being implemented

    2016 - Fourth Quarter Update

    New member

  • Flag our dementia patients records

    We have flagged all our patients’ records to clearly mark that this patient has dementia. This way staff are aware the patient may require more support and understanding as we feel this is important as the way the patient is interacted with may need amending accordingly to suit their individual requirements and this will be covered in our training sessions.

    Status:
    Being implemented

    2016 - Fourth Quarter Update

     new member