Norwich Cathedral

Norwich Cathedral has been a major centre of Christian worship and education for over 900 years. It is the "mother" church for the Church of England parishes across the Diocese of Norfolk. The Cathedral is also a popular tourist attraction offering guided tours, Cathedral Shop and Refectory Café. The Cathedral stands in the The Close , a collection of some 120 listed properties, an oasis of peace amidst the busyness of the City.

12 December 2017
East of England
Arts, Education Sector, Faith Groups, Hospitality, Retail, Voluntary
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Norwich Cathedral has committed to providing a calm and supportive environment where people with dementia and their carers know they will be welcomed, accepted and understood; offering Dementia Friends Info Sessions to existing staff and volunteers; identifying a Dementia Friends Champion to lead future Dementia Friends Programme to ensure this will be accessible to all new staff and volunteers within our organisation; working towards being a dementia friendly venue; ensuring groups working with people with dementia and their carers are regularly considered for support from our charitable giving and to be working with our partners across the city to ensure a city-wide approach to being dementia friendly

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

In a large and complex organisation, it is always a challenge to ensure all staff and all volunteers embrace the culture we seek to create and value we seek to uphold including being dementia friendly.

2. Actions

  • Appointing a Dementia Friends Champion

    To find within our existing volunteers who can deliver the Dementia Friends Info Sessions to all new volunteers.

  • To ensure Dementia Friends Info Session becomes part of induction of all new volunteers

    As part of our new initial training for all volunteers, we require them to attend dementia awareness.

    Being implemented
  • To work towards being a dementia friendly venue

    To undertake an audit across site exploring all ways in which we can be more dementia friendly.