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John Lewis Norwich

John Lewis offers everything you need from linens to home technology, fashions to furniture or that perfect gift, all under one roof. The shop houses a wide selection of top fashion and beauty brands and offers a Personal Styling service. If your updating your home you’ll find everything from flooring, fitted kitchens and home accessories through to the latest technology gadgets, plus experienced Home Design Stylists are available to help.  The shop also has its own Bureau de Change offering highly competitive prices and a Gift List service which is ideal for weddings. The store offers good quality products at reasonable prices, with the ‘Never Knowingly Undersold’ promise. John Lewis staff are highly trained to offer helpful, impartial advice on all products. The service doesn't end with your purchase – with excellent after-sales and a great choice of expert services to help you, from delivery to installation. The store also offers a free Click & Collect service, simply order online before 8pm today, and collect after 2pm tomorrow from the stores Customer Collection point.  The shop benefits from a Multi-storey car park linked directly to the shop, on Thursday evenings receive free parking when entering the car park after 5pm. If you need a break during your shopping, The Place to Eat restaurant is ideal for relaxing and enjoying lunch with friends or family, whilst the Benugo is the perfect place to stop off for a coffee or afternoon tea. The shops opening times are; 9am -5.30pm Monday- Wednesday 9am -8pm Thursday 9am -5.30pm Friday 9am -6pm Saturday 10am -4.30pm -Sunday (10am -10.30am browsing)

4 June 2019
East of England
Businesses and shops, Retail
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To join the Norwich City Dementia Action Alliance

To have a branch Dementia Friends Champion by the end of 2016

To roll out Dementia Friends training to 10% of customer facing Partners by March 2017

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Making the time to free Partners from the shopfloor to attend training sessions

Member website


2. Actions

  • Join the NCDAA

    Join the Norwich City Dementia Action Alliance

  • Have a branch Dementia Friends Champion by end of 2016

    To have a Dementia Friends Champion in branch by end of 2016 to continue delivery of in-house Dementia Friends Info Session.

  • To roll out Dementia Friends training to 10% of customer facing Partners by end of March 2017.

    To train 10% of Partners to be Dementia Friends either internally or externally by end of March 2017.