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Tiptree Medical Centre

We are a general medical practice in North East Essex.

27 September 2016
East of England
Local Alliances:
Colchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We have participated and achieved accreditation as a dementia-friendly practice in a pilot funded by NHS England and North East Essex clinical commissioning group, implemented by Alzheimer’s Society. These toolkits and checklists are cross-referenced with the National Dementia Declaration outcomes.

In addition to the requirements of our service specification with the NHS, compliance with the General Medical Services Regulations 2015, we have applied the NHS England Dementia Revealed primer and Dementia Diagnosis and Management as recommended by British Journal of General Practice. We have applied the DH Health Building Note HBN-08-02, and the King’s Fund enhanced healing environment toolkit. We have run a patient and carer walkthrough of the surgery and provided Dementia Friends awareness for staff. We have identified dementia patients and carers on our registers and contacted them with information. We have a dementia clinic at the surgery run by a dementia support worker from Alzheimer’s Society and maintain links with their local office (Colchester).

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Compliance with the Prime Minister’s Challenge on Dementia 2020 implementation plan.

Maintaining and developing workforce.

2. Actions

  • Deliver Dementia Friends awareness to staff and colleagues and patient groups

    We have already run Dementia Friends sessions for our staff, and made it part of induction for any future staff. In future it may be worth training a Dementia Friends Champion so we can run these in-house, or share a Champion between local practices. We can also alert staff and patients to Dementia Friends sessions publicised on the Dementia Friends website, or request a session the same way.


    2016 - Third Quarter Update

    New member 

  • Identifying patients with dementia (neurocognitive disorder) and flagging up any communication / cognitive needs

    Identifying dementia patients on the register and their carers and putting alert messages on clinical records. Prompts for reception and clinical staff to approach with any individual needs when making appointments, greeting, consulting and recording.


    2016 - Third Quarter Update

    New member 

  • Support through testing, assessing, diagnosing, referring, needs and care planning

    Dementia clinic by dementia support worker. Liaison with GP care adviser for social care, housing, welfare and benefits advice and referrals. Liaison with adult social care for needs and carers’ assessment and care planning, including independent advocacy, safeguarding and mental capacity assessment.

    We have updated our website to include link to Alzheimer’s Society, introduced a new patient information booklet to include our dementia clinic sessions with the dementia support worker, and a one-page summary of consultations, tests and outcomes for people affected by dementia.

    We will maintain the dementia-friendly environment accreditation from North East Essex CCG and Alzheimer’s Society (toolkit and checklist elements) and update them regularly (at least annually).



    2016 - Third Quarter Update

    New member