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Topshop - Topman - Meadowhall

Topshop is a British multinational fashion retailer of clothing, shoes, make-up and accessories. It has around 500 shops worldwide – of which some 300 are in the UK – plus online operations in a number of its markets. Its current CEO is Ian Grabiner; and is part of the Arcadia Group, which is controlled by Sir Philip Green.[5]

27 September 2016
Yorkshire and Humber
Local Alliances:
Rotherham Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are a well-known fashion retailer at Meadow hall this gets shoppers from all over south Yorkshire and beyond

We understand that two thirds of people with Dementia live in the community and that the numbers are increasing.

It is important for people to as feel safe and able to continue to visit all the places they did before their diagnosis particularly in the early stages.

We can help this happen by being understanding and learning more about the difficulties a person with dementia might experience.

We can also tell people about support services within Meadow Hall and they may be able to sign post to services in the local area

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

 Families may be embarrassed by the situation and other customers may not be as understanding.

Sometimes if it is busy it may be difficult to find time to engage with someone needing more time and care              

Member website


2. Actions

  • Dementia Awareness and Dementia Friends

    Increase our knowledge about dementia by signing up as a Dementia Friend and an organisation to view the handling money video clip and any other recommended clip to help increase my organisations understanding  

    Members of staff to wear their Dementia Friends Badges

  • Promotion Of Dementia Friendly Communities though Dementia Action Alliance

    Tell other local organisations about RDAA and encourage them to join.

    Display the Rotherham Working towards being Dementia Friendly logo

  • Knowledge of Meadowhall commitment

    Know the actions that Meadow hall have committed to and the support that exists in the centre and the customer promise displaying commitment to Dementia friends amongst their front line staff
  • Dementia Friendly Employer - Staff Care

    Become more aware of how many of our own staff have families affected by dementia- enabling us be more understanding within our team