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Chislehurst and Sidcup Housing Association

Chislehurst & Sidcup Housing Association is a Registered Society under the Co-operative and Community Benefit Societies Act 2014;and is regulated by the Homes and Communities Agency (HCA). Our main activity is the provision of accommodation and support services to older people, although we also provide accommodation and services to people with disabilities. We provide essential support to enable people to live independently and Dementia is a growing challenge to meet. Our Sheltered Housing Managers (SHMs) are well trained and have many years experience in working with older people. The support we offer enables our Tenants to improve their lives and remain independent for longer, compared to their expectations prior to coming to live in one of our schemes. We are keen to work with the Bromley DDA in order to create innovative solutions which improve the quality of lives for all our tenants who are living with dementia.

21 October 2016
South East
Housing Sector
Local Alliances:
Bromley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We work with our tenants to ensure personal choice and control over the decisions that may affect them through our support planning process. Any service commissioned is designed around the needs of our tenant in consultation with families, carers and other statutory and voluntary agencies. We monitor the outcomes of any support put in place and assess the impact that any services have on the tenants in consultation with them. We are also keen to ensure that our tenants have the knowledge and know-how to get the help they need, including accessing and signposting to outside services; we also provide face to face daily contact with our tenants through the employment of Sheltered Housing Managers and through our formalised support planning process.

Due to the nature of our service our staff are trained in spotting the sign of dementia and assisting tenants with accessing help and advice; we also understand the behaviours associated with dementia and we are keen to ensure that any tenants affected by dementia are valued and understood. This enables those affected to continue to have a sense of belonging and of being part of a community.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Cost as opposed to value for money. The implications of the future funding of supported housing.

Member website


2. Actions

  • Produce guidelines on dementia for staff

    CSHA will produce guidelines for staff on dementia

    Being implemented

    2016 - Fourth Quarter Update

    New member

  • Invite Bromley DAA to engage with residents at a coffee morning

    Bromley DAA to speak to residents in early stages of dementia to get feedback on local aims and work


    2016 - Fourth Quarter Update

    New member