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Alzheimer's Support

Alzheimer’s Support is an award-winning independent charity committed to the provision of a range of flexible, specialist services which give people with dementia and their family carers real choice, whilst maintaining as much independence and control over their lives as possible.

7 August 2017
Local Alliances:
Devizes Community Area Dementia Action Alliance, Tidworth Community Area , Melksham Community Area, Marlborough Community Area Dementia Action Alliance, Pewsey Community Area Dementia Action Alliance, Amesbury Community Area, Bradford on Avon, Calne Community Area , Corsham Community Area, Malmesbury Community Area Dementia Action Alliance, Royal Wootton Bassett, Salisbury Community Area, Trowbridge Community Area Dementia Action Alliance, Warminster Community Area Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are a local charity supporting people with dementia and their family carers living in the community in East and West Wiltshire. Our head office is in Trowbridge and we also have an office in Devizes town centre. We provide the following practical and flexible services:

  • Support at Home through our team of trained and caring professional support workers who make around 700 visits each month to 175 clients.
  • Our team of five dementia advisers are the first port of call for people who have been diagnosed with dementia or who are in the process of getting a diagnosis in East and West Wiltshire. They will visit at home to discuss needs of both the person with dementia and the main family carer and offer emotional support as well as practical signposting. They stay in touch at least every six months.
  • Award-winning day clubs in Trowbridge and Devizes, offering stimulating activities in a friendly, person-centred environment, 11 days of care each week.
  • Singing for the Brain groups
  • Movement for the Mind exercise groups
  • Art groups
  • A wildlife group
  • A Living Well with Dementia discussion group
  • 3 Memory cafes
  • 4 Carers’ Support Groups and an ex-carers group
  • Training courses for family carers and for dementia professionals
  • Cognitive Stimulation
  • Occasional Life Story and Tracks of My Years groups

We are continuing to expand our services throughout East and West Wiltshire and regularly consult with people living with dementia and their carers to identify their needs. Because we have good links with people living with dementia and carers we have been able to engage with them and encourage them to get involved in their local dementia action alliance. We promote the principles of living well with dementia and would always encourage the people we come into contact with to get involved with community activities and to offer their own expert experiences to the benefit of others.

Because we are a well-established charity working with local people living with dementia, we feel we have a lot to offer the local DAAs in East and West Wiltshire and will work closely with other alliance members to help make communities in our area more Dementia Friendly.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We review the effectiveness of all our activities by asking for feedback from our clients, (both people with dementia and carers) and monitor attendance and take-up of services.  We consult regularly with clients and carers and respond to their ideas. A second Movement for the Mind and art group were started in response to demand and people with dementia were instrumental in setting up the new discussion group.

2. Actions

  • The Wiltshire Dementia Roadmap

    Alzheimer’s Support is leading a group of third sector organisations and Wiltshire Council  in creating a comprehensive dementia ‘roadmap’ to aid navigation through the myriad of services, both statutory and informal, that can offer support to people affected by dementia across Wiltshire.  The starting point is everyday questions that people ask, from Can I still drive?, to Who can walk my dog? The final product will be available in electronic form and in hard copy. 

  • Awareness Raising

    Our two Dementia Awareness Project Workers will work closely with Area Boards and Wiltshire Council Community Engagement Managers to help create dementia friendly communities by:

    • promoting and delivering Dementia Friends sessions to community groups, staff teams (including Wiltshire Council, Wiltshire Police, Wiltshire firefighters), schools, churches, businesses, GP surgeries and more
    • promoting Dementia Friends Champions induction days
    • attending Area Board Meetings  and giving presentations to local statutory groups to ensure dementia is kept high on local agenda

    Alzheimer’s Support’s team of Memory Awareness volunteers hold talks and one to one drop-in sessions on when to worry about memory and the importance of having a diagnosis.

    Alzheimer’s Support will hold our first South West Dementia Social Care Conference in Trowbridge on  November 23rd 2016

  • Dementia Delivery Board / Lobbying

    Alzheimer’s Support will continue to sit on the Wiltshire Dementia Delivery Board, advocating for people with dementia and family carers. We will build on our successful campaign which led to the restructuring of memory services in the county and reduction of waiting times for diagnosis from 13 months to 4 months.  We also sit on the Dementia Strategy Group at the local acute hospital (the RUH in Bath) and on a number of other local bodies.