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Healthwatch Lewisham

Healthwatch Lewisham gives people a powerful voice locally and nationally. At a local level, Healthwatch Lewisham will work to help local people get the best out of the Lewisham health and social care services. Whether it's improving them today or helping to shape them for tomorrow. Healthwatch Lewisham is all about local voices being able to influence the delivery and design of local services. Not just people who use them, but anyone who might need to in future. About Healthwatch -We're totally independent. -We're helping you to shape and improve the services you use. -We're engaging with people in your community & if you haven't met us yet, please get in touch! -We're an open and transparent organisation. -We're inclusive & we want people from every part of your community to join us. -We're here to help services to improve. -We'll notice the bad things they do, and the good. - Our evidence based information can influence commissioning strategies. -We use your evidence to build a true picture of Lewisham services.

Updated:
28 September 2016
Location:
London
Sectors:
Health, Social Care
Local Alliances:
Lewisham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Healthwatch is a charity that listens to and actively seeks clients views so that services and support are improved for clients. We will challenge service providers and commissioners to make things better for people with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

1) Funding for services is an issue and we need to promote/encourage cost new effective methods of support to improve the lives of people with dementia & their carers.

2) Reaching out to ethnic groups that are currently note engaged. (Awareness Raising)

2. Actions

  • Dementia Training

    All staff members to have Dementia Friends training as a minimum.All Board members to be offered Dementia Friends training.Authorised Representatives and volunteers who carry out Enter & View visits to ideally have Dementia Friends training and to be offered more in depth training as part of their overall training and support programme.Our dementia champion will deliver Dementia Friends sessions to members of the public.

    Status:
    Delivered
  • Raising awareness

    Use the local Healthwatch media and communication network to raise awareness of any events/training taking place to support people with dementia and their carers. Signpost people effectively by building up our knowledge of where people and their carers can get help and support. 

    Status:
    Implementation
  • Promote dementia action alliance & encourage membership

    Promote the DAA to our local business partners. Encourage and support them to register as members.Be an active member of the local DAA, support activities and dementia events.Support the Dementia Friendly Communities programme in the borough through engagement.

    Status:
    Implementation