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The Abbeyfield Society - Downing House

Downing House is a friendly, welcoming residential care home for 25 people located in South Manchester, easily accessible by public transport and in close proximity to local facilities. We have developed an excellent reputation for our friendly and caring staff team and are proud of our homely atmosphere. Although we are not registered exclusively for dementia, we recognise that a number of our residents do have a diagnosis of dementia. We are keen to ensure that we deliver a high standard of care to all of our residents and are aware of , and respond to, the impact that dementia has on an individuals daily life and the choices they make.

5 October 2016
North West
Local Alliances:
Manchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Although we are not specifically registered to cater for people with dementia, we do not exclude people with this diagnosis from accessing our services. We are keen that individuals with dementia should be treated with care and respect and entitled to make choices about their lives. All of our staff receive training on dementia and we are keen to increase our understanding and skills in supporting our residents with dementia, and allowing them to live a fulfilling a life as we possibly can.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are not registered specifically for dementia and are aware that this does impact on the level of staffing we are able to provide. We need to ensure that we are able to meet the needs of all of our residents, however we are aware that we are less likely to meet the needs of those residents where their dementia results in very challenging behaviour

Member website


2. Actions

  • Training for all staff

    Ensure all new care staff undertake training in dementia awareness Access training in advanced dementia where possible All care staff currently undertaking training in challenging behaviour.

    Being implemented
  • Create dementia friendly culture

     Dementia Action group has been set up - need to ensure this continues to meet and cascade information to staff and a dementia friendly culture is instilled throughout the home.

    Activities Coordinator has read through cognitive reminiscence workbooks and is starting to implement with identified groups of individuals throughout the autumn.

    Being implemented
  • Work with partner agencies

    Continue to work closely with external organisations (CPNs / Social workers / GPs) and local community groups (Shared lives / local church hall etc) to ensure a "joined up" approach to services specific to an individuals need

    Being implemented