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Better - Culverhay Sports & Leisure Centre

GLL are operators of 8 Leisure facilities across BaNES

25 March 2019
South West
Health, Recreation
Local Alliances:
Bath & North East Somerset

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

GLL Is making a commitment to establishing our venues as dementia friendly and that our staff are trained as Dementia Friends to ensure that everyone from our local community can access our facilities. We exist to give access to affordable venues and services that improve health and wellbeing of our customers and local communities, making day to day life better for everyone and being dementia aware allows us to  do that.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

GLL are committed to continued internal/external evaluation. We highly value our participant’s views relating to their experience on the programme and strive to deliver a customer centred service.

Member website


2. Actions

  • Appoint a Dementia Friends Champion for our centre at Culverhay

    We will encourage and facilitate members of staff to become Dementia Champions

  • Dementia Friends Sessions

    Our Champions will work with the BaNES DAA to deliver Dementia Friends training to our staff and the general public.

  • Support the BaNES DAA

    We will support the BaNES DAA and allow them to use our facilities to provide sessions or hold meetings.

    Being implemented
  • Staff Induction

    We will provide all new staff with a Dementia Friends session as part of their induction.

    Being implemented