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Millrise Medical Practice

GP Practice consisting of 3 GP partners and 3 salaried GP's, 1 advance nurse practitioner, 1 nurse prescriber and 1 practice nurse. Management and admin team of 10. Patient population of 8000 with predominantly elderly population and 1 nursing home with 20 residents in the locality.

27 April 2017
West Midlands
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Patients with dementia are invited for an annual review with a GP and seen as soon as possible if they have any health concerns.

Continue to maintain good awareness and communication with patients with dementia and their relatives/carers.

Ensure all new staff receive dementia friendly training.

The practice hosts a dementia support group on a monthly basis for carers and patients. This is promoted in the practice currently but we will aim to promote this further through communication with our patients and through practice website.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

More training required for staff to gain a greater understanding of patients with dementia.  Staff to attend support group in an observing capacity.

Feedback from carers to see if they have any additional needs and seek whether the practice can help in any other respect.

2. Actions

  • Promotion of Dementia Support Group

    Contact all patients/carers who are on the dementia register with information regarding the monthly support group which is held at the practice and encouraging their attendance.


    2016 - Third Quarter Update

    New member

  • Feedback from patients and carers

    Devise questionnaire to send to patients/carers to obtain views and feedback regarding current services and what areas of improvement would like to see.

    Staff to attend the support group to help understand the challanges faced and obtain feedback on areas for improvement.


    2016 - Third Quarter Update

    New member

  • Improve awareness and understanding through training opportunities for practice team

    Identify suitable training opportunities for practice staff to further increase knowledge and understanding. Ensure all staff become Dementia Friends. Consider a member of staff becoming a Dementia Champion. Staff to attend dementia support group to gain more understanding and awareness.


    2016 - Third Quarter Update

    New member