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Clifton Medical Centre - Rotherham

We are a long standing medical practice serving approximately 13,500 patients in the Clifton and Wickersley areas of Rotherham. We are committed to delivery high quality care to all of our patients.

16 September 2016
Local Alliances:
Rotherham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our clinical and admin teams participate in regular dementia training enables so our team to have a better understanding of the condition.    This means we are in a better position to offer help and support. 

 We offer patients who are caring with some with Dementia access to the Carer’s Resilience Service which is based at our surgeries regularly throughout the month.

 The team are encouraged to sign up to the dementia friends network.

 We aim to keep our register of carers up to date so we are aware of their needs and be flexible in our approach when these patients access our services.

 We will add alerts to the records of patients with dementia so our teams are aware that these patients have additional needs.




2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our aim is to continually raise awareness of dementia to improve the lives of those who suffer and their carers.  This is an ongoing long term commitment to this condition and we need to remain focussed in the midst of other challenging condtions

2. Actions

  • Diagnosis

    Gp’s actively engage in increasing diagnosis rates and consider using the Worried about your Memory campaign- ask for details  –aim to increase diagnosis rates in Rotherham.

    Have conditions which are predisposed to individuals developing dementia on the At Risk register to provide a prompt diagnosis

    Being implemented
  • Flagging Records

    Patients records are flagged to indicate when a patient has Dementia and memory problems .

    Ensure Carers of PWD are registered as a carer and support is offered and issues are looked out for.

  • Sign posting and Information

    Provide after diagnosis support ,collaboratively working with Alzheimers Society ,Crossroads Care, Age Uk etc ,Any other third parties  who are working toward ensuring that People with Dementia live well as they area able. Ensure AZ society literature is available ,displayed. Make Dementia Awareness part of the range of features that feature on the television . Put AZ society and other support services on practice website to give support information to patients
  • Referals

    Referral’s made to Social Prescribing  and Carers Resilience

     Carers Resilience are in the surgery every month

  • Dementia Awareness and Dementia Friends

    Ensure all staff in the practice have Dementia awareness training – this is built in to training plans as essential.

    Encourage  all staff are signed up as Dementia Friends                                                                                                


    Being implemented
  • Dementia Friendly Physical Enviroments

    Any refurbishment in the future  to consider the needs of patients with dementia. Have knowledge of good design in relation to dementia – consider designed concepts when changes are made:- Coloured toilet seats Ensure signage is at the right level Ensure signage is dementia friendly Avoid shinny surfaces Be aware that breakages in carpets and darker areas could look like steps and holes
  • Quiet area avaliable

    Ensure there is availability of a quiet area in case a PWD or carers is distressed someone is distressed