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Northgate Surgery, Pontefract

Northgate Surgery is a GP practice with responsibility for approx. 12,000 patients within the Pontefract and surrounding area. We provide the healthcare, support and guidance for everyone registered with Northgate Surgery, and as a membership practice of Wakefield CCG. We are striving towards supporting patients to live longer, happier and healthier lives. We offer a wide range of services.

Updated:
6 December 2017
Location:
Yorkshire and Humber
Sectors:
Care, Health, Medical
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Ensuring our staff are dementia awareness trained. Raise awareness of dementia to patients and people visiting our surgery via message boards, leaflets and displays. We also aim to make our surgery a safe and dementia friendly environment for patients and visitors.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Being a large surgery with a large number of staff, making sure that training is available to all members of staff. We hope to include regular updates.

Getting access to awareness raising material.

We will consider Dementia patients when making any premises changes.

Member website

www.northgatesurgery.org

2. Actions

  • Improve our understanding of Dementia

    We have arranged a Dementia Friends workshop for all staff to attend, members of staff that were not available on this day have been provided with the link to complete the online version of the workshop.   

    Status:
    Delivered
  • Raise awareness of Dementia

    To have regular notice boards offering patients and visitors up to date information about support and services in the local area to people with dementia and their carers.

    Status:
    Delivered
  • Dementia friendly environment

    We have updated the signage in the building to make it clearer. We have also added clinicians' names to room doors.  

    Status:
    Delivered