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Ashton House Nursing & Dementia Home

We are a 100 bedded nursing/dementia home in Haywards Heath. We serve the local community as well as the surrounding areas. We are working hard to be a dementia home of excellence and are currently rated 'Good' with the Care Quality Commission.

23 October 2017
South East
Care, Health, Social Care
Local Alliances:
Haywards Heath Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Ashton House currently have 2 Dementia champions and at least 90% of the staff are Dementia friends & all wear their badges with pride. Our plan is to continue to hold further dementia friends awareness sessions for families & friends of our residents. We have bi-annual training courses that cover dementia awareness, communication with the dementia person for all our staff. Myself and my 2 unit managers have completed an NHS led training course titled Compassionate leadership in Dementia care to which we will have our celebration day next month. We also have identified Safeguarding champions, Hydrate Champions and other champions for the home. We are also in the process of painting the corridors in pastel & bright colours.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are a large home that currently has 91 beds. Some of the residents that come into the home have relatives that have heard about Dementia but do not know much about it. This is one of the reasons that we want to bring families into the home to have the dementia friends session, just to give them a little insight. As every individual is different, as is different types of dementia as well as the particular stages that the person can go through. It can prove difficult at times to answer questions relating to 'when will my mum get to that stage'  or 'why is my father doing that, he didnt do it before' This is why we encourage relatives to be involved in the care planning & meet with them once per month to discuss any changes. We have residents meetings every 3 months as sometimes it is good for them to chat with other people in similar situations.

2. Actions

  • General awareness

    At Ashton House, we have around 80+ staff. Our action is to ensure that every single employee has been trained in dementia awareness, communication with the dementia person and to understand the behaviours that challenge us and also attended the dementia friends sessions.

    Ashton House also sent staff to undergo the Virtual Dementia Tour which they found very emotional and more staff have become dementia friends.

  • Environmentally friendly

    We are in the process of painting corridors and purchasing pictures to place on the corridor walls. The majority of our residents, that require them, will have rummage/memory boxes. We have also had input from the dementia care home in-reach team and they have been invaluable in helping us to maximise the environment for our residents and the family.

    All corridors have painted in pastel colours and we will be making the corridors into random street names. All corridors have pictures on the walls and the street names will reflect the pictures you can find in the corridors.

    Being implemented
  • Managers Forums

    Ashton House is currently involved in a Managers Forums which involves other Managers/Deputies/Head of care/Senior carers getting together to swap ideas, discuss issues or concerns that may need a different outlook in order to achieve them. Most of the homes that attend these meeting cater for the dementia person and it would be great to get other homes involved so that we can achieve as much as possible to meet the best interests of the dementia person. This then creates a knowledge share between all the homes that take part and information can be cascaded down the ranks. There has been discussion today with regards to Activity Coordinators attending the meetings and actually going to other homes to find out how other people work and what they can do to improve the activities for people affected by dementia and their families.