Moreton Dental Care
Our expert team, led by Dr Paul Sherrard are passionate about providing a high quality service and helping patients improve the health and appearance of their teeth. We provide the highest level of dental care, from general treatments such as crowns, veneers and fillings, to specialist treatments such as dental implants and teeth whitening.
- 5 October 2016
- North West
- Health, Medical
- Local Alliances:
- Wirral DAA
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Our staff have benefited from a dementia awareness sessions by an Alzheimer's Society representative, which was tailored to meet the needs of a dental practice.
Staff often talk about dementia and the issues it throws up because we have several long-standing patients who have developed dementia. The reception team make sure they give them enough time, speak clearly, make eye contact etc. We have found continuity helps so we ensure the patient gets to see the same clinician who comes to greet them at reception.
We also made our annual practice hike into a dementia awareness walk and raised more than £350 for the Alzheimer's Society.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
We must aim to ensure any new staff undergo training to understand how they can help people affected by dementia in a dental setting.
We must be aware of noises and sounds in the surgery and the effects these can have, from drills to bright lights etc. and understanding that this might upset a dementia patient.
We must make sure we communicate clearly with the patient and their carer, allowing extra time for this, and to be empathetic to their needs.
One of our staff members is a dementia friend and we aim to increase this over the year
Reviewing the environment
We have checked aspects of our building and feel it is reasonably dementia accessible/friendly - e.g. clear signage, good lighting, ‘unfussy’ carpets etc.
Offering a supportive service for dental patients affected by dementia
Our reception team ensure they speak clearly, make eye contact and are patient with all our patients but awe are extra aware of how important this is for patients with dementia.
We ensure that people with dementia always see the same dentist who comes to greet them in the waiting room at the start of their appointment.