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Citizens Advice Dorchester, Sherborne & Districts

The Citizens Advice Service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. The service also campaigns on issues that affect people’s lives.

28 February 2017
South West
Local Alliances:
Sherborne & District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our organisation’s aims are to value diversity, champion equality and challenge discrimination and harassment and these aims fit in with the Dementia Action Alliance principles.  We are well placed to identify the needs of clients due to the breadth of our work.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our actions will be incorporated into our Business Plan which is reviewed on an annual basis.  We will continue to support the work of the Sherborne & District DAA’s Steering Group.

Member website


2. Actions

  • Working towards becoming a dementia friendly organisation

    A minimum of two members of staff will attend the next local training session.  Following on from the initial training session, awareness training will be extended to all members of staff via a dedicated staff meeting.  It will also be built in to the training programme for all new advisers.  In order to raise awareness with local partners, we will include the DAA as an agenda item at the twice yearly meetings of our Local Area Network and where appropriate encourage its members to undertake dementia awareness training.

    Being implemented