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Spire Alexandra Hospital

Independent healthcare provider, acute surgical/medical admissions/Outpatient department/Pathology/Physiotherapy/Imaging/Health screening.

20 August 2016
South East
Health, Hospitals and Hospital Trusts
Local Alliances:
Medway Dementia Action Alliance, Kent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To enable the hospital to have a better understanding of the needs of those suffering with dementia and learning difficulties. We have sought the views and first-hand experience of dementia carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We will monitor any clients who attend the hospital who are affected by dementia and will audit the implementation of our proposed actions and the usefulness to the clients.

2. Actions

  • Reduce anxiety levels and potential stressful situations when waiting for consultations/X rays/blood tests etc.

    Introduce a ‘Butterfly’ (Dementia) & ‘Rainbow’ (learning difficulties) identification marker to denote patient condition, to ensure longer appointment times are booked, (providing more time for explanation and reassurance) and that the appointment is arranged for the start of a clinic session, to reduce potential waiting time.
  • Reduce what may be perceived as a threatening environment.

    Ensure that one/two named persons are not in uniform for the duration of the appointment/admission and that person/persons remain with client throughout.
  • Where clients are booked into any department in the hospital, (and identified by markers, as above) we will reduce ‘white noise’.

    Ensure TV /Radio is muted or turned off in waiting areas for duration of client attendance.