St Vincent`s Support Centre

we are a support centre in East Leeds that offers a range of services to the community including counselling, learning, debt advice and an extensive volunteering programme. We also have a community shop and café which are accessed by many visitors to the centre.

1 August 2016
Yorkshire and Humber
Charity, Clinical Commissioning Group, Education Sector, Finance, Hospitality, Retail, Voluntary, Voluntary Sector
Local Alliances:
Leeds Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are a support centre which provides a range of services for the community. We have many visitors to the centre across the year who come to seek advice, learn or volunteer with us. We also have a community shop and a café which are open to the public and we want to make sure that the team are best equipped to make sure that everyone's experience of visiting St Vincent`s is the best it can possibly be.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We need to make sure that our team of staff and volunteers are fully trained and confident in what they need to consider when helping someone that may have dementia have the best experience possible when visiting the centre.

2. Actions

  • Training Staff and Volunteers

    We will get appropriate training and awareness for the team of staff and volunteers at the centre.

  • Dementia Champion

    We want to establish a Dementia Champion at the centre that can ensure on-going training and awareness for the team

  • Become a dementia friendly centre

    We want to make our services dementia friendly to make sure that everyone that comes here has the best experience.

    Being implemented