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Bluebird Care (Cambridge and South Cambs)

Updated:
21 July 2016
Local Alliances:
Cambridge City Dementia Action Alliance, South Cambridgeshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Bluebird Care (Cambridge and South Cambs) provides care and support and strives to empower customers to live as independently as possible, ensuring they are able to maintain their way of life in their own homes for as long as possible with support from our carers. We maintain a good awareness of the services in our local community so that we can signpost our customers and their families to additional resources that may be able to help, enabling them to receive a more rounded holistic service.

We encourage people to be involved in developing their care plans and see these as ongoing adaptable documents that flex and respond to our customers changing needs.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We often faces challenges with maintaining good links with other community services to ensure our customers receive access to all the services available that could support our customers to meet all their needs, due to pressure on resources, funding and continually changing priorities.

2. Actions

  • Raising staff awareness of dementia

    We offer our staff as much training as possible to assist them in supporting our customers the best way possible. We have Dementia awareness built into our induction training week. We are also arranging for all our staff to become Dementia Friends, and arranging talks from people who have had extensive experience of living with someone with dementia, to gain their insight into offering enlightened dementia care.

    We are appointing some of our staff to become community navigators to identify potential services that could benefit our customers as well as any unmet needs.

    Status:
    Being implemented
  • Appointing a Dementia Friends Champion

    Our Care Coordinator, who has had extensive training and a wealth of experience working with people living with dementia, has been appointed as our Dementia Champion to help support staff in the field and be a ‘go to’ point for carers to seek advice. She is also completing her PTTLs so she can deliver dementia training not only to our staff to keep them up to date, but so we can also offer it to friends and family members to help them in supporting family members and friends who may be living with dementia.

    Status:
    Being implemented
  • Supplying more information to support families of people living with dementia

    We want to ensure our staff are well equipped with information to help signpost people on to where they can get specific advice and services we may not be able to supply. We want to make sure this information is readily available and that we are forging closer links with relevant organisations.

    Status:
    Investigating
  • Appointing a Dementia Friends Champion

    Our Care Coordinator, who has had extensive training and a wealth of experience working with people living with dementia, has been appointed as our Dementia Champion to help support staff in the field and be a ‘go to’ point for carers to seek advice. She is also completing her PTTLs so she can deliver dementia training not only to our staff to keep them up to date, but so we can also offer it to friends and family members to help them in supporting family members and friends who may be living with dementia.

    Status:
    Being implemented