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Agewell CIC

Agewell’s mission is to be “the trusted voice of older people and to advocate for a more valued role in our society.” Agewell ensures that the needs of older people are heard when decisions are made on the provision of services which affect them. Agewell look at issues which affect older people’s quality of life, such as equality, housing, health, safety and transport. Our initiatives actively tackle community involvement and activation, social isolation and deprivation. To achieve this, we actively work in partnership with local older people and the agencies that provide their services to ensure they are designed and delivered to the highest possible standard and in an appropriate manner.

28 July 2016
West Midlands
Health, Charity, Community organisations, Social Care, Voluntary, Voluntary Sector
Local Alliances:
Sandwell Dementia Action Alliance, Birmingham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  1. Part of Agewells strategic vision is to support and enable older people to be able to say “I have choices, I am valued, I can still make a valuable contribution, I enjoy a quality of life and can have an end with dignity".
  2. Co-production is how we work, we are active participants in the communities we work with, empowering individuals and communities to act; where we bridge the gaps between service providers we foster true collaboration and joint working to ensure the service user experiences coordinated care and information.
  3. We strive to connect all sections of the community; people, community groups, religions and service providers to gain the best support and advice to reduce isolation and promote richer lives and healthy wellbeing.
  4. We ensure we provide quality information, advice and advocacy services.
  5. Refer to points 1, 2, 3 & 4 above.
  6. To support individual members through our town forums, newsletter, services and signposting activities to make their contribution to a more positive life experience for older people. We enable older people to live independent lives, make better decisions in later life that focus on their physical and mental wellbeing and for as long as they wish to, contribute positively to their local community.
  7. We promote a positive view of the valuable contribution of older people in society, locally, regionally and nationally. We promote our Manifesto for Older People with national policy makers, service providers, community leaders, NHS service commissioners and providers and Local Authorities. We keep people well informed about the services that are available for them, the financial support they are entitled to and how governmental changes may impact on their lives.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  1. Agewell Members, Staff and Service Users understanding of dementia and the stigma associated with the illness.
  2. Referral Pathways.
  3. To continue to develop new services and projects which raise awareness, build skills and capacity that meets the needs of older people.
  4. Services for people as their condition deteriorates and the help they will need in the later stages of their illness.

Member website


2. Actions

  • Raising the awareness and understanding of dementia with our members and staff

    a)       All staff are either Dementia Friends or Dementia Friends Champions.

    b)       Dementia Friends and BUDS (Better Understanding of Dementia in Sandwell) have presented at our 6 Town Forums

    c)        Staff have attended Dementia Pathfinder CIC Training days

    d)       Agewell is a member of the Sandwell DAA


    2016 - Third Quarter Update

    New member

  • Integrated Referral Pathways

    Agewell work closely with Health, Social Care and the Voluntary Sector. We have established a community referral pathway with all three so that support within the community is continued and delivered to a high standard.


    2016 - Third Quarter Update

    New member

  • Development of new services and projects (including how best to support people and their carers in the later stages of their illness)

    a)       We are in the process of submitting our application to Reaching Communities which if successful will enable us to provide Meaningful Activities in Sandwell and create an accredited training programme for the long term sustainability of the programme.

    b)       We have well established partnership working with BUDS and Dementia Pathfinder CIC which strengthens our Community Referral Pathway and enables us to ensure people and carers are supported throughout their journey.


    2016 - Third Quarter Update

    New member

  • To work collaboratively with others, sharing our expertise and knowledge and effectively deploying our resources for greatest impact.

    Actions (1) and (2) listed above have been completed. Action (3) will be supported by our Reaching Communities application and if successful will see:-

    Agewell CIC working in partnership with Dementia Pathfinders CIC to identify and support people with memory problems and other cognitive impairments in the Sandwell community.

    The aim of the project is to:-

    • Provide support at an early stage to people showing signs of mild cognitive impairment to access to assessment and diagnosis;
    • Provide post diagnosis support and access to meaningful activities. Enabling people to live well with dementia
    • Support people with dementia through transitions as their condition progresses e.g. early stage to mid-stage and beyond;
    • Equip family carers to cope with the impact of having a family member diagnosed with dementia;
    • Developing education programmes that equip staff with knowledge and skills appropriate for the role;
    • Develop a Train the Trainer model that is fully accredited to ensure sustainability.

    2016 - Third Quarter Update

    New member