We have been working with the Alzheimer's Society to achieve accreditation as a Dementia Friendly Practice.
- 2 February 2017
- East of England
- Local Alliances:
- Epping Forest Dementia Action Alliance (EFDAA)
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We have worked on the four checklists focussing on Patient experience, Dementia priority, Environment and working with external agencies.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Challenges include finding time for staff training and involving all members of the practice including the PPG.
Dementia Friends Information sessions for all staff
Session delivered by Alzheimer's society to all staff, new staff will be encouraged to seek these sessions in local venues.
Improve navigation around the Practice by using dementia friendly signage
Entrance and Exit now signed, essential areas such as lift, toilet and waiting area also signed with black on yellow signs at approriate heights.
Assigning a Carer's ambassador
We have a PPG member acting as Carer's ambassador who has received appropriate training and can provide signposting and support to struggling carers.
Alert to staff when patient with dementia is booking appointment
All patients with a diagnosis are coded to ensure easy recognition of this group when booking appointments. This allows extra support to be offered at all stages of their interaction with the Practice.