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Short Notice Care Services

Short Notice Care Services have been established since 1998, providing quality services for adults who require care and support. We deliver care across areas of North Shropshire and parts of South Cheshire. We offer domiciliary care support to enable people to remain independent in their own homes. We can support people in their own home with a service that is geared towards their specific needs and wishes. We can support individuals anywhere from 30 minutes to 24 hours a day in their own home or in the community. Our highly trained and experienced staff with support and help maintain independence throughout the care.

24 September 2018
West Midlands
Care, Domiciliary Care
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our main objective is to provide a service that is quality driven, outcome focused whilst enabling individuals with dementia to live an independent life within their own homes and communities.

We ensure that individuals are involved in their needs from the initial assessment, ensuring that they are provided with sufficient resources and information to be able to make informed decisions about their life. We incorporate their past history, future plans and their current situation in the care plans and ensure it is our focus throughout the care delivery.

We are working to promote community membership within Whitchurch, and working with local companies to promote dementia awareness. We are working in partnership with other health and social care professionals, to ensure best practice and an awareness of the diversity of dementia.  

We deliver our in-house training to all our staff in dementia awareness and the dementia friends’ initiative. This is to ensure that staff are given the tools to be able to deliver high quality care for people living with dementia. We promote learning opportunities for staff to enhance their knowledge and understanding of dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We find that there is lack of information and support at the beginning of diagnosis for individuals with the condition and their family and friends in their support network. More information is needed on what dementia is, what they can expect from the individual with dementia, and what support is available.  

We need to focus on re-educating people to have a better awareness of dementia, to challenge preconceptions and eliminate the stigma, but also to encourage positivity surrounding Dementia and Alzheimer’s.  

Significant cuts has affected dementia and elder care, affecting day to day care and support. There is a lack of priority funding for social care support.

The lack of integration between health and social care- means that people living with dementia often fall through the network.

We find it challenging to deliver preventative and outcome focusedservices with a lack of coordination across services.

Member website


2. Actions

  • Focus group for the support network of people with dementia

    We will have monthly meetings with family and friends of the individual with dementia.

    We are beginning focus group sessions, involving the individual and any support network they would like to be involved, to see how we can improve our services and what is needed to improve our service delivery of dementia care.

    Being implemented

    2016 - Third Quarter Update

    New member

  • To ensure the local community is dementia friendly

    We are in the process of sharing information and setting up dementia friends session in the local community for local businesses and the general public. In order to become dementia friendly and be aware of the concerns surrounding dementia.

    Our aim is to ensure that the individual with dementia is in a safe environment and is able to maintain their independant life.

    Being implemented

    2016 - Third Quarter Update

    New member

  • Further dementia training to be available to all staff

    Short Notice Care services are aiming for all staff  to become dementia friends, and be provided with the tools to be able to assist any individual with dementia in the most appropriate and effective way.

    Distance learning is to be implemented as a standard to enhance their continuous development of dementia awareness, and act as a further training need.


    2016 - Third Quarter Update

    New member

  • Provide a 'Safe Place' for vulnerable people and people with dementia

    We are in the processs of setting up the 'Safe Place' initative, which will provide vulnerable people who may feel threatened or confused in the community to have a safe place for them to go.


    2016 - Third Quarter Update

    This has been actioned.

    A safeplace volunteer has been to speak with us regarding the safe place initiative which we are implementing.

    We have now been approved as a safe place for people in the community. We will be approaching the community shops and centres regarding our new status.