We provide full comprehensive eye tests at home for anyone unable to attend a high street Opticians unaccompanied due to any physical or mental dissability including NHS and private patients.
- 8 September 2016
- Yorkshire and Humber
- Local Alliances:
- Rotherham Dementia Action Alliance, Barnsley Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Providing a comprehensive eye test at home for someone with dementia allows family members and carers to have one less thing to worry about. Our professional clinical staff will organise everything from the appointment day and time to the actual eye examination using specialist equipment designed to be used in people’s homes to the delivery and fitting of any new spectacles required and any further aftercare appointments if required.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Good, accurate, effective means of communication between our professionals and the family members and or carers of someone with dementia is crucial but not always available and this can sometimes pose a challenge to provide the high standards of service that we would like.
We will overcome challenges by, wherever means possible, fully engaging with family members and carers to ensure all concerned are aware of the individual visual challenges facing the person they are caring for and what options there are to best help with those challenges.
trying to achieve all our aims within our action plan.
Provide professional dementia training to a nominated dementia champion to cascade it throughout the business.
Incorporate basic dementia training into mandatory staff training
Encourage staff to watch dementia friends film at www.dementiafriends.org.uk, or attend a face to face dementia friends session
Register the organisation on the dementia friends website to allow staff to access information and videos relating to dementia awareness.
Further Dementia awareness
Encourage staff to watch short film ‘The Appointment’ at https://www.youtube.com/watch?v=EnPUq00UA8c to aid understanding of dementia and the challenges people with dementia face within the community
Dementia Friendly Optcian Practices
Offer home visits to patients with dementia who have a problem with mobility or become anxious in different environments
Promote education of carers to recognise obvious signs of visual disturbance and the importance of regular eye testing
Flag patient records to indicate when a patient has dementia, so as to provide the appropriate support
Provide longer appointments to patients with dementia to allow them to settle
Make use of a dementia specific testing chart which uses pictures rather than letters to make the consultation easier for the patient
Make enquiry into the dementia patient’s mobility - recent changes such as loss of balance when walking may indicate a problem with sight
Allow time for discussion with carer’s as to the patient’s normal behavior and any changes to behavior that may indicate sight problems
Flag up patients who fail to respond to postal notifications of an eye test and make necessary arrangements to contact them directly
Provide frequent reminders regarding appointments and notify patient’s with dementia when their eye test is due
Dementia Friendly Physical Homes
Ensure all staff have knowledge about changes in visual perception and the benefits in making a person’s home dementia friendly
Have copies and links to AZ guide
Be aware of support services and have relevant information to cascade in the relevant area.
Make referrals if and when appropriate
South Yorkshire Fire and Rescue Partnership
Become a partner with SYFR to refer people (with consent) for Safe and Well checks - looking at trips and fall risks as well as Fire alarms
Dementia Friendly Aids
Look at Dementia friendly aids that may be available through SRSB and raise awareness when making visits
- Being implemented