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Aspire Housing

Aspire Housing is a housing association that provides affordable homes and neighbourhood services. The majority of its homes are in the borough of Newcastle-under-Lyme but they also have homes in Stoke-on-Trent and Cheshire. They also manage around 500 homes for Stoke-on-Trent Housing Society.

4 November 2013
West Midlands
Housing Sector, Care
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation's role in delivering better outcomes for people and their carers?

Aspire Housing has a vision of creating prosperous communities, enhancing life chances and maximising opportunity. We manage a total of 8,988 units of accommodation housing approximately 22,470 people, we do not currently know how many of our many have dementia but many are older or vulnerable people and located in some deprived neighbourhoods.

Aspire Housing manages 4 sheltered housing schemes and 13 grouped dwelling developments and 1 extra care scheme, this totals 623 units of accommodation for approximately 760 older people.The services we provide play a key role in promoting independence, helping to sustain and maintain tenancies to improve people's lives and the neighbourhoods in which they live.

We aim to offer high quality, affordable services and to develop new innovative ones that offer people with dementia and their carers' independence, choice and control. Our Independent Living service consistently achieves a high level of customer satisfaction but we are conscious that we cannot afford to be complacent and that our services need to be adaptable to reflect the communities we serve.

Aspire provides a floating support service to all our residents over 55 year and provide a generic tenancy support service to those in need. We offer a person centred approach to care and support. We want all our staff teams to understand the needs of people living with dementia and Aspire Housing accepts that it should develop dementia friendly housing and services for its older/vulnerable tenants.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Faced with austerity measures and budget efficiencies on a national level providers are having to operate in a commissioning environment that typically expects more for less or the same for less, we have to balance these tensions whilst offering services that are fit for purpose and offer value for money. Some of the challenges facing us include:

  • Developing dementia friendly homes/services that achieve better outcomes by promoting real choice and control, active ageing, health and wellbeing.
  • Promoting, embedding and understanding dementia across the Aspire Group.
  • Sharing, understanding and using best practice in the provision and development of support services for older people with dementia.
  • Using our strategic partnerships/networks to influence commissioners in developing dementia services/housing for older people.
  • Our Personalisation offer must fully embrace the needs of people with dementia and their carers.
  • As an advocate improve the signposting and referral of relevant customers so that they can access appropriate services
  • To be a Carers champion

2. Actions

  • Be a carer's ambassador

  • Dementia service user and carers' focus group

    Seek to establish a dementia service user and carers' focus group to help better understand and develop improved services.

  • Work with local strategic/statutory partners

    We will seek to work with local strategic/statutory partners regarding a joint approach to good quality 'end of life' care.