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Dorothy House Hospice Care

We provide compassionate care and support for people in our community with a life-limiting illness. Dorothy House focuses on quality of life, so patients can live well and die well. We give care and support to patients and their families in Bath and North East Somerset and parts of Wiltshire and Somerset, whenever they need it; at home, in the hospice, or at one of our outreach centres. We respect the uniqueness of each patient and their family, and empower them to choose the type of care they receive.

10 July 2017
South West
Care, Charity, Education Sector, Health, Hospices, Local DAA Members, Medical, Retail, Social Care, Voluntary
Local Alliances:
Calne Community Area , Bath & North East Somerset, Frome Dementia Action Alliance, Radstock Dementia Action Alliance, Bradford on Avon, Melksham Community Area, Devizes Community Area Dementia Action Alliance, Pewsey Community Area Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Dementia is a life limiting illness and helping people to live well and die well is a key role of the hospice.

Central to the ethos of Dorothy House Hospice is the concept of person centred care and choice, not only to the individual but also those important to them.  We help patients to live well with the challenges of a life limiting illness.  Ensuring quality of life is at the core of all we do. Holistic end of life care supports individuals and carers with their physical, emotional, spiritual and social needs.

As an illness progresses, we offer specialist support in planning for future care and thinking about wishes for the end of life in order to achieve a good death.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The general public don't always recognise Dementia as a life limiting condition and therefore we need to raise awareness of the services Dorothy House offers people at the end of life.

Another challenge for delivering good end of life care for individuals with Dementia and their families is that Hospice care has not historically cared for people with this life limiting diagnosis.  Therefore, our community including health and social care professionals don't always consider referring to the hospice for end of life care.  We have significant skills and expertise in delivering palliative care and we need to encourage people to access our services.

Member website


2. Actions

  • Awareness raising

    Raising awareness of the services Dorothy House Hospice Care offers to the community.  Working with local residential Dementia care home on creative arts project and with a local NHS trust on a reciprocal programme of education on dementia and end of life care.

    Being implemented

    2016 - Third Quarter Update

    Working with local residential Dementia care home on creative arts project and with a local NHS trust on a reciprocal programme of education on dementia and end of life care.

  • Environment

    Creating a Dementia Friendly environment at Dorothy House Hospice Care.  We have improved our lighting, décor, furniture, signage and resources which includes a sensory area.


    2017 - Second Quarter Update

    Work on improving lighting, décor, furniture, signage and resources has been completed.  We hosted an Dementia Awareness Open Afternoon for the community to mark Dementia Awarness Week in May

  • Education

    Education programmes for internal and external health and social care professionals.  Dementia Friends sessions for all staff and volunteers. Clinical staff participating in specialist Dementia training.

    Being implemented

    2016 - Third Quarter Update

    We now have 120 Dementia Friends in our organisation.