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Allied Healthcare, Spalding Branch

Allied Healthcare brings 60 years of top-quality customer care experience to their Homecare services. Care in a person's own home requires attention to detail, warmth and respect for privacy and dignity - Allied's longstanding reputation for doing things properly ensures that these particular needs are our expertise. A very real and preferable alternative to residential care, staying independent at home is possible for almost anyone with the right support.

Updated:
24 October 2013
Location:
East Midlands
Sectors:
Care
Local Alliances:
South Lincolnshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Before commencing any care delivery Allied Healthcare Spalding will visit all new customers, and together with family and existing carers if appropriate, will create a detailed outcome focused care plan. The customers wishes and goals for their care in the home and the wider community are at the heart of this care plan which is reviewed and updated 3 times year. Each customer is assigned a dedicated care coordinator and principal carer  who can liaise with family members and external agencies. Our carers are all trained to monitor change on a daily basis and will highlight changing patterns of behaviour, which would lead to amendments in care delivery where appropriate. All carers receive training on dementia care on joining the company, and many of our carers then go on to receive further training in dementia as part of their personal development. Allied Healthcare Spalding has been at the forefront of domiciliary care in the Spalding area for a number of years and as such has developed excellent working relationships with many local agencies and organisations to further enhance the support we are able to offer.     

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The provision of time allocation is a challenge, to ensure the best outcome each time service is delivered. The prompt and accurate sharing of information with external agencies is something that we value to ensure the best possible outcomes.  

2. Actions

  • To continue to support people with dementia and their families, Allied Healthcare Spalding will build on its principles of detailed care plans and close involvement of families and other related agencies.

    Status:

    2013 - Fourth Quarter update

    In progress

    2013 - Third Quarter update

    In progress

    2013 - Second Quarter update

    In progress

  • Focusing on reacting promptly to changing needs of people with dementia and building a schedule to allow increased time with our privately financed customers.

    Status:

    2013 - Fourth Quarter update

    In progress

    2013 - Third Quarter update

    In progress

    2013 - Second Quarter update

    In progress

  • Dementia Training.

    Our dementia training programme will continue to be developed and expanded.

    Status:

    2013 - Fourth Quarter update

    In progress

    2013 - Third Quarter update

    In progress

    2013 - Second Quarter update

    In progress

  • Develop working relationships.

    It is our intention to develop closer working relationships with local external organisations and strengthen  our cross agency relationships.

    Status:

    2013 - Fourth Quarter update

    In progress

    2013 - Third Quarter update

    In progress

    2013 - Second Quarter update

    In progress

  • Promotion of dignity.

    The promotion of dignity is one of the underpinning values of Allied Healthcare. We plan, through a programme based on robust training and supervision, to develop both a dignity champion and dementia recognition programme in Spalding.

    Status:

    2013 - Fourth Quarter update

    In progress

    2013 - Third Quarter update

    In progress

    2013 - Second Quarter update

    In progress