Castle Hill House Ltd

Castle Hill House is a private, family run Residential Care Home with Nursing providing excellent 24 / 7 Nursing and Personal care for elderly clients. We have established links with Bodmin Dementia Action Alliance with our Activities Co-ordinator Karen Thomas actively involved in the initiative.

14 May 2018
South West
Care, Health, Local DAA Members, Social Care, Voluntary Sector
Local Alliances:
Bodmin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a Care Home we accommodate clients with general nursing and personal care needs.  Some of our clients do have various levels of dementia either on admission or these develop in time due to their general state of health or advancing age.

 In our home we provide training in Dementia for all staff, not just the nurses and carers, so that there is an understanding of the conditions throughout.  Our full time activities co-ordinator is very involved in the day to day well being of the clients and aims to enrich their lives with appropriate and stimulating activities and past times and personalises these activities according to need and capability.

We provide a respite care service as well as long term residential placements where the clients makes this their home.  The respite service allows the full time carers a break from their duties with the knowledge that we are able to provide safe and proper care for their loved one whilst they have a break themselves. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Each person is assessed as an individual and we aim to provide activities and past times that enrich their lives.  People of course have a choice whether they participate or not.  Understanding an individuals capacity to make their own choice whilst ensuring they remain safe and are not adversley impacting on other residents or the staff.  There may be occassions where a behaviour pattern becomes too extreme and we may not be able to cope with these individuals and have to say we are unable to meet that persons needs which is always hard.  However we are not a specialised mental health facility nor are we a locked site so safety needs to be paramount.

Member website

2. Actions

  • Ensure each individual has a personal history

    Talking to the person and their friends and relatives where appropriate understand the life of the individual and what they really like doing.  Then setting up mechanisms so that these memories are not lost and can be used to stimulate meaningful interactions.

    Being implemented
  • Setting up a shop and a bar within the home

    Allow people to make their own choices, do a bit of personal shopping and have a Friday night drink in the bar.

    Even though people here are very frail and unable somtimes to leave the home, provide some way which they can feel a little independent

    Being implemented
  • Continual assessment of needs to detect onset of dementia and ensure the right servies are engaged early

    All staff to monitor and record changes in behaviours and with our RMN's assess whether an individual is developing dementia if not previously diagnosed.  Then ensuring that individual and their relatives if appropriate are given the right support both interanlly and from the external resources available as required.

    Being implemented